Carol McGregor
Las Vegas,NV
Summary
Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Operations Manager
Tarbell Management Group, LLC
Hogansburg, NY
07.2021 - Current
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified procedure or process changes required to improve performance and productivity.
- Advanced productivity KPIs to achieve key business goals and objectives.
Executive Team Leader
Target
Las Vegas, NV
03.2020 - 07.2021
- Recruited and hired talented individuals bringing depth and experience to organization.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Identified trends and assessed opportunities to improve processes and execution.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
Boutique Manager
Christian Louboutin
Las Vegas, NV
08.2011 - 11.2019
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Increased sales by training and coaching employees on practices, procedures and performance strategies.
Boutique Manager
Bottega Veneta
Las Vegas, NV
08.2009 - 08.2011
- Managed team of full-time and part-time staff, trained new workers and monitored performance
- Oversaw merchandising strategies to effectively showcase key products with eye-catching displays
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects
Education
Bachelor of Science - History / African American Studies
Portland State University
Portland, ORSkills
- Business Leadership
- Recruitment and Hiring
- Employee Motivation
- Team Leadership
- Inventory Tracking and Management
- Multitasking and Prioritization
- Customer Relations
- Business Forecasting
Timeline
Operations Manager
Tarbell Management Group, LLC
07.2021 - Current
Executive Team Leader
Target
03.2020 - 07.2021
Boutique Manager
Christian Louboutin
08.2011 - 11.2019
Boutique Manager
Bottega Veneta
08.2009 - 08.2011
Bachelor of Science - History / African American Studies
Portland State University
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