Carol Meier

• Registered patients for lab work, X-rays, patients with appointments.
• Order supplies for four different sites, ensuring timely availability and operational efficiency.
• Train new employees on patient service protocols, ensuring seamless integration into the team.
• Assist patients at the kiosk to ensure a seamless check-in process.
• Process payments for deductibles and copays promptly.

• Contacted customers with delinquent accounts to solicit payment.
• Adhered to company policies and applicable laws while collecting debts from customers.
• Arranged debt repayment or established schedules for repayment based on customer's financial situation.
• Received payments and posted amounts to customer accounts.

Assisted loan officers in arranging loan documents for commercial loan settlements.
Gathered settlement information and filed documents for efficient retrieval.
Communicated with departments via telephone and email to obtain necessary settlement information.
Initiated lien/title searches for flood certification on properties as required.

Processed physical therapy claims for payment with high speed and accuracy.
Ensured meticulous attention to detail in all claim submissions.
Maintained strict adherence to deadlines for prompt processing of payments.

Assisted teachers in classroom settings to enhance student learning experiences.
Monitored children during recess and lunch to ensure safety and engagement.
Passed Child Abuse History, PA State Police background check, and FBI Finger Print Clearance.

Assisted teachers in classroom activities to support student learning.
Supervised children during recess and lunch to ensure safety.
Completed Child Abuse History, PA State Police background check, and FBI Finger Print Clearance.
Collaborated with educators to facilitate a positive learning environment.

Managed telephone inquiries, routing calls to Service Technicians, Sales, or voicemail as necessary.
Provided customer greetings and support to enhance visitor experience.
Addressed system problems efficiently through email or phone responses.
Organized monthly lunch meetings to foster team collaboration.
Arranged scheduling for company events and secured hotel accommodations for sales personnel.

Responded promptly to notifications of uninsured patient admissions.
Communicated with families or visited patients to secure insurance information for hospital billing.
Informed patients about their deductibles and processed payment collections.
Engaged with patients in Emergency Room when circumstances called for assistance.