Carol Meier
Cantonment,Florida
Summary
Dynamic leader with a proven track record at The Vitamin Shoppe, adept in store operations oversight and team building. Excelled in boosting customer satisfaction through innovative sales coaching and promotional planning. Spearheaded a mentoring program that significantly reduced staff turnover, demonstrating exceptional personnel development and operational budgeting skills. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Manager
The Vitamin Shoppe
01.2012 - Current
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions and reduce shrink.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction and AOV.
- Assisted with hiring, training and mentoring new staff members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate Of Applied Arts - General Studies
Okaloosa Walton Community College
Niceville, FLSkills
- Promotional planning
- Personnel development
- Performance reviews
- Budgeting and cost control
- Store opening and closing
- Product merchandising
- Sales promotions
- Team building and leadership
- Customer service
- Recruiting and hiring
- Loss prevention
- Policies and procedures
Timeline
Store Manager
The Vitamin Shoppe
01.2012 - Current
Associate Of Applied Arts - General Studies
Okaloosa Walton Community College
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