Summary
Overview
Work History
Skills
Timeline
Generic

Carol Minks

Murfreesboro,TN

Summary

Property Manager with extensive experience at Pk Management Group, focused on improving tenant satisfaction and maximizing property performance. Skilled in budget management and compliance inspections, effectively resolving tenant issues and enhancing rent collection processes. Strong track record in building vendor relationships and implementing policies that promote operational efficiency and financial success.

Overview

7
7
years of professional experience

Work History

Property Manager

Pk Management Group
01.2019 - Current
  • Evaluated properties consistently to pinpoint deficiencies and arrange repairs.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Handled rent collection processes and documented payments received.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Compiled and conveyed operational and financial data to regional manager.
  • Prepared detailed budgets and financial reports for properties.

Skills

  • Property evaluation
  • Rent collection
  • Tenant screening
  • Budget management
  • Compliance inspections
  • Customer relationship management

Timeline

Property Manager

Pk Management Group
01.2019 - Current
Carol Minks