Carol Patrick
Lochbuie,CO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
28
28
years of professional experience
Work History
Medical Assistant
Advanced Urgent Care & Occupational Medicine
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured timely insurance billing by accurately entering diagnostic codes and submitting claims.
- Managed phone lines courteously while addressing inquiries or relaying messages to appropriate personnel.
Service Lead
Big Lots
07.2021 - 09.2023
- Trained new team members on services and operations to build high-performing team of experts.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Conducted inventory management tasks including stocking shelves, ordering supplies, and tracking sales.
- Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
- Monitored employee performance and provided guidance when needed.
- Assisted in recruiting, interviewing, and hiring new staff members.
- Oversaw day-to-day operations ensuring all tasks were completed according to schedule.
Lead Support Associate
Big Lots
11.2019 - 07.2021
- Assisted with training new employees on customer service processes and procedures.
Associate
Big Lots
06.2015 - 01.2019
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
- Encouraged customers to sign up for loyalty programs or store credit cards.
Personal Care Provider
Self
01.2009 - 01.2014
- Take vitals, track medication, assist with physical therapy and ambulation Schedule and transport to doctor appointments Perform housekeeping duties, assist with daily activities, prepare and serve meals
Medical Assistant Extern
Sunrise community health
01.2012 - 01.2012
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Assisted physicians with patient care, including taking vital signs and medical histories.
- Collected specimens from patients for laboratory testing according to established protocols.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
- Administered injections and medications as prescribed by the physician or nurse practitioner.
Personal Care Provider
Superior Care and Transportation
01.2012 - 01.2012
- Took vitals, assisted with ambulation, medication reminders, exercises and daily activities Traveled to clients homes to provide care, light housekeeping, prepare meals and more
Administrative Assistant/Recruiter
Professional Placement Partners
01.2006 - 01.2008
Collections Coordinator
Alliance Data
01.1998 - 01.2005
Collections Coordinator
GE Capital
01.1996 - 01.1998
Education
MEDICAL ASSISTING -
Everest College - Thornton, CO
11.2012
HIGH SCHOOL DIPLOMA -
Northglenn High School - Northglenn, CO
11.2012
Skills
- Vital signs monitoring
- HIPAA Compliance
- Written and verbal communication
- Healthcare Customer Service
- Phlebotomy Techniques
- Laboratory Specimen Collection
- Insurance Verification
- Patient Scheduling Expertise
- Patient preparation
- Emergency Response Preparedness
- Instrument Sterilization
- Physician support
Timeline
Medical Assistant
Advanced Urgent Care & Occupational Medicine
10.2023 - Current
Service Lead
Big Lots
07.2021 - 09.2023
Lead Support Associate
Big Lots
11.2019 - 07.2021
Associate
Big Lots
06.2015 - 01.2019
Medical Assistant Extern
Sunrise community health
01.2012 - 01.2012
Personal Care Provider
Superior Care and Transportation
01.2012 - 01.2012
Personal Care Provider
Self
01.2009 - 01.2014
Administrative Assistant/Recruiter
Professional Placement Partners
01.2006 - 01.2008
Collections Coordinator
Alliance Data
01.1998 - 01.2005
Collections Coordinator
GE Capital
01.1996 - 01.1998
MEDICAL ASSISTING -
Everest College - Thornton, CO
HIGH SCHOOL DIPLOMA -
Northglenn High School - Northglenn, CO
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