Hi, I’m
Carol Payne
Columbia,SC
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
19
years of professional experience
Work History
ServiceMaster Building MaintenanceColumbia, SC
Office Manager
03.2020 - Current
Job overview
- Generated and sent out monthly invoices for recurring service, based upon established accounts receivable schedules and terms.
- Invoiced nonrecurring service and supplies provided for clients as needed.
- Received payments and accurately applied to appropriate invoices.
- Regularly monitored accounts to identify overdue balances and communicated with clients to ensure prompt payment in order to bring delinquent accounts current.
- Generated multiple proposals and contracts monthly for potential clients using information provided by upper management.
- Partnered with account managers to ascertain hiring needs.
- Recruited, interviewed and hired employees, from job ad posting through completion of onboarding process.
- Audited employee time and managed semimonthly payroll processing.
- Interacted with clients and employees on a daily basis, responding to questions, concerns, and requests with a professional and friendly demeanor.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
ServiceMaster Building MaintenanceColumbia, SC
Office Assistant
03.2020 - 06.2020
Job overview
- Promoted to office manager within three months.
- Assisted with onboarding of new employees.
- Greeted incoming employees and visitors professionally and provided friendly, knowledgeable assistance.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Provided clerical support to office manager by copying, emailing, faxing, and filing documents.
Self EmployedColumbia, SC
Household Manager
05.2006 - 03.2020
Job overview
- Leveraged strong leadership skills to educate, mentor, and mediate conflicts.
- Supported competing priorities and schedules, successfully managing required tasks to meet the needs of multiple individuals.
- Planned activities and conversations to intentionally foster intellectual and emotional development.
- Strong advocacy skills as evidenced by successfully navigating interventions for children with medical needs.
Education
Columbia International UniversityColumbia, SC
Bachelor of Science from Communication
Skills
- Client Billing
- Accounts Receivable and Payable
- Semimonthly Payroll Processing
- Preparing Proposals
- Written Communication
- Organizational Skills
- Excellent Multitasking Abilities
- Attention to Detail
- Microsoft Office 365 Proficiency
- QuickBooks Proficiency
- CareerPlug Applicant Tracking System Proficiency
- Proposify Business Proposal Software Proficiency
- ExpressTime Timekeeping and Business Management Software Proficiency
Volunteer Experience
- As a team leader with a nonprofit, mentored a team of 18-23 year olds through a 3-month program, including a 1-month cultural immersion experience in China.
- Participated in a month-long cultural immersion experience in Malaysia, teaching English in multiple schools.
- Co-led a 9-week financial literacy course.
- Invested in elementary youth from low-income homes as a "lunch buddy", eating lunch at school with the same child weekly for a school year.
- Participated in trash cleanup in local parks.
Timeline
Office Manager
ServiceMaster Building Maintenance
03.2020 - Current
Office Assistant
ServiceMaster Building Maintenance
03.2020 - 06.2020
Household Manager
Self Employed
05.2006 - 03.2020
Columbia International University
Bachelor of Science from Communication
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