Carol Perez
Royal Palm Beach,FL
Summary
Experienced with medical documentation and patient interaction, contributing to effective healthcare delivery. Utilizes precise transcription and administrative skills to support medical teams. Knowledge of electronic health records and medical terminologies ensures high accuracy and efficient workflow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Scribe
Wellington Internal Medicine Group
Wellington, FL
08.2024 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Assisted with completion of referral forms and verified data accuracy and completion
- Played key role in legal compliance by adhering to HIPAA regulations during documentation process.
- Used eClinicalWorks to input information into computerized patient record system.
- Scheduled appointments with specialists on behalf of clients.
Store Manager
Don X Era Sneaker Emporium
Royal Palm Beach, US
02.2023 - 08.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Lead Front Desk Receptionist
Hand & Stone Massage and Facial Spa
Wellington, US
05.2021 - 01.2023
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
- Provided ongoing mentoring and coaching to junior team members, enabling their skill sets to grow and contribute positively towards successful departmental outcomes.
- Handled phone calls professionally and courteously while directing them to appropriate departments or personnel as needed.
- Assisted in the development of promotional strategies for special offers and packages aimed at increasing overall occupancy rates during slower periods throughout the year.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer problems and complaints.
Chiropractic Assistant/Receptionist
Campbell Sports Rehab and Spine Center
West Palm Beach, US
06.2022 - 08.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Sales Associate
Palazzo Couture
Wellington, US
11.2019 - 03.2020
- Handled returns and exchanges
- Maximized sales transactions
- Monitored inventory
- Restocked merchandise
- Organized new merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
Sales Representative
Abercrombie & Fitch
Wellington, US
05.2019 - 11.2019
- Assisting customers
- Stocking
- Cash register
- Cleaning
Education
B.A - Health Sciences
FAU
Boca Raton, FL12-2024
High School AICE Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2020
Skills
- PHOTOSHOP
- POWERPOINT
- WORD
- EXCEL
- FLUENT IN SPANISH/ENGLISH
- eClinicalWorks
- Insurance verification
- Patient scheduling
- Medical clinical procedures
- HIPAA compliance
- Pre-authorizations
- Diagnostic coding
- Medical terminology proficiency
- Referring physician communication
- Knowledge of CPT codes
Certification
- Photoshop, 05/01/16, Present
- Microsoft Word, 05/01/17, Present
- Microsoft PowerPoint, 05/01/17, Present
- Driver's License
Timeline
Medical Scribe
Wellington Internal Medicine Group
08.2024 - Current
Store Manager
Don X Era Sneaker Emporium
02.2023 - 08.2024
Chiropractic Assistant/Receptionist
Campbell Sports Rehab and Spine Center
06.2022 - 08.2022
Lead Front Desk Receptionist
Hand & Stone Massage and Facial Spa
05.2021 - 01.2023
Sales Associate
Palazzo Couture
11.2019 - 03.2020
Sales Representative
Abercrombie & Fitch
05.2019 - 11.2019
High School AICE Diploma -
Royal Palm Beach High School
B.A - Health Sciences
FAU