Carol Pimentel
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
35
35
years of professional experience
Work History
Retail Client Merchandiser
CrossMark
Central Coast
11.2024 - Current
- Prepare weekly reports
- Execute a variety of merchandise and product services at major retailers
- Maintain store shelf standards and inventory through various merchandising strategies, including but not limited to rotation of products: ensure pricing matches current promotions and current marketing and promotional materials are displayed
- Provide excellent customer service; assess the customers
- Build professional relationships with store management and associates
- Reset and stock sections of the store according to the plan-o-gram
- Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude
- The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor, and work well independently
- Optimize brand presence in designated areas
Candy+Gifts+Souvenir Territory Sales Representative
Rosemarie and Company
Central Coast
01.2023 - Current
- Enhance product displays to boost visibility and drive measurable sales growth in candy and gifts
- Source unique items to diversify the product range, attracting customers with themed collections
- Develop digital catalogs to streamline browsing, significantly increasing online sales and engagement—curated exclusive themed collections, expanding product range, and enhancing customer attraction through unique, eye-catching displays
A&D Commercial+Residential Territory Representative
Spec Ceramics
Northern, Ca
03.2019 - 10.2022
- Built strong relations with design firms, boosting client retention and satisfaction
- Expanded market reach by identifying and pursuing new business opportunities
- Achieved sales targets consistently through strategic customer engagement
- Collaborated with teams for precise project proposals, ensuring timely delivery
- Enhanced customer service by addressing needs and providing tailored solutions
- Pioneered luncheon learning programs, facilitating knowledge sharing and strengthening relationships with key stakeholders in the A&D industry
Food Broker + Merchandiser
Advantage Bigs
Central Coast, San Jose
06.1990 - 09.2019
- Managed client accounts, negotiated contracts, and developed strategic marketing plans, resulting in substantial revenue growth for Advantage Bigs
- Fostered strong relationships with retailers and manufacturers, facilitating seamless product placement and promotions across diverse market segments
- Cultivated robust partnerships with retailers and manufacturers, enabling seamless product placement and promotions across diverse market segments
- Implemented cross-merchandising strategies, analyzing market trends to optimize product placement and increase overall sales performance
- Spearheaded innovative marketing initiatives as a Food Broker and Merchandiser, consistently exceeding client expectations and driving brand growth
- Pioneered creative holiday display strategies for end caps, maximizing product visibility and boosting seasonal sales performance
- Spearheaded cross-functional projects, fostering collaboration and driving innovative solutions
- Consistently met tight deadlines, enhancing team productivity
A&D Commercial Sales Representative
Longust Flooring Company, LLC
Silicon Valley, Ca
04.2016 - 01.2019
- Attended trade shows with manufacturers
- Gave product presentations through lunch and learning sessions
- Generated sales and ROI for the company
- Developed trusted business relationships with influencers and specifiers such as designers and architects
- Provided technical information and prompt and exact information for product specifications
- Delivered samples to clients on time
- Followed through sales to make sure that product information as provided is sufficient and specifications are held and entered into the bid process
- Attended trade shows and conferences to network with potential clients and partners
- Manage CRM to track leads and update client data, achieving monthly sales targets consistently
- Build long-term client relationships through effective follow-up, enhancing business partnerships
- Analyze competitor strategies to develop unique selling points, improving market positioning
- Stay informed on industry trends and technologies, ensuring competitive advantage
- Generate leads via cold calls and referrals, surpassing quarterly sales quotas
- Enhanced client satisfaction by tailoring textile solutions to specific needs and fostering a collaborative environment for optimal outcomes
- Worked closely with cross-functional teams to streamline processes, ensuring efficient service delivery and high-quality customer experiences
Home Builder Sales Representative
Medimer Marble & Granite
Greater Sacramento, Ca
01.2000 - 03.2016
- Targeted and managed key accounts
- Developed and established customs, production, and commercial channels developed relationships with designers and builders, and implemented significant contracts successfully
- Responsibilities included sales and marketing for a portfolio of stone products and fabrication
- Collaborated with clients and other trades to ensure projects were completed on time
- Read and interpreted drawings to determine specifications
Education
AAS Degree - Forestry
Cabrillo College
Fire Science
Cabrillo College
Skills
- Product Knowledge
- Lead Generation
- Problem Solving
- Presentation Skills
- Negotiation Skills
- Sales Strategy
- Relationship Management
- Creative Thinking
- Team Collaboration
- Customer Engagement
- Time Management
- Cross-Selling
- Sales Presentations
- Product Launch
- Brand Development
- Product Merchandising
Timeline
Retail Client Merchandiser
CrossMark
11.2024 - Current
Candy+Gifts+Souvenir Territory Sales Representative
Rosemarie and Company
01.2023 - Current
A&D Commercial+Residential Territory Representative
Spec Ceramics
03.2019 - 10.2022
A&D Commercial Sales Representative
Longust Flooring Company, LLC
04.2016 - 01.2019
Home Builder Sales Representative
Medimer Marble & Granite
01.2000 - 03.2016
Food Broker + Merchandiser
Advantage Bigs
06.1990 - 09.2019
AAS Degree - Forestry
Cabrillo College
Fire Science
Cabrillo College
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