Summary
Work History
Education
Skills
Timeline
Generic

Carol Pino

Sicklerville,NJ

Summary

Dynamic Secretary with proven expertise at Winslow Township, excelling in customer service and office administration. Skilled in managing executive calendars and enhancing communication processes, I consistently improved efficiency and maintained confidentiality. Recognized for building strong client relationships and effectively coordinating appointments, I am dedicated to supporting team success and operational excellence.

Work History

Secretary

Winslow Township
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Maple Shade High
Maple Shade NJ

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • File management
  • Calendar management
  • Document preparation
  • Multi-line phone systems
  • Supply ordering
  • Mail distribution
  • Appointment coordination
  • Inventory purchasing
  • Inter-office communications

Timeline

Secretary

Winslow Township

Maple Shade High
Carol Pino