CAROL PROCTOR

EXECUTIVE SUMMARY

Strategic Human Resources Executive with over 20 years of progressive leadership experience, including 8+ years in HR operations within complex, multi-site manufacturing environments. Proven track record of designing and leading centralized HR infrastructures that drive consistency, ensure regulatory compliance, and support enterprise-wide efficiency across union and non-union settings.

Expert in overseeing and optimizing all core HR operational functions including HRIS, payroll, benefits, compensation, policy governance, and labor relations. Adept at implementing scalable systems and process improvements that enhance data accuracy, enable real-time reporting, and improve employee experience.

• Directed end-to-end HR operations for 2,000+ employees across multiple states: recruitment, onboarding, payroll, benefits, compliance, employee relations, and offboarding.
• Developed standardized HR policies, handbooks, and procedures for manufacturing and corporate.
• Managed complex employee relations including investigations, grievance and disciplinary actions.
• Implemented performance management systems with goal-setting, feedback tools, and accountability metrics to improve productivity.

• Partnered with executives to align HR operations with business goals.
• Led healthcare staffing and compliance for Joint Commission and HIPAA readiness.
• Built HR infrastructures from scratch in startups and high-growth environments, including performance management and talent acquisition.
• Directed HR integration during M&A, including due diligence, talent assessments, and alignment.
• Trusted advisor to CEOs and Boards, delivering leadership insights for business transformation.

• HR Operations & Process Optimization, Deep expertise in leading centralized HR operations across multi-site organizations. Proven success in standardizing HR processes across HRIS, payroll, benefits, and compliance functions. Experienced in establishing policy governance to ensure operational agility.
• HRIS Implementation & System Integration, Led enterprise-wide implementation and integration of leading HR platforms including ADP Workforce Now, Workday, SuccessFactors, Paylocity, and Oracle/ICIMs. Ensured seamless data migration, system adoption, and reporting accuracy across complex, decentralized environments.
• Labor Relations & Compliance Oversight, Experienced in contract negotiations, grievance administration, and union relationship management. Collaborated with legal and site HR to align contract terms with operational goals. Ensured compliance with FMLA, FLSA, OSHA, ACA, and EEOC through proactive audit readiness and training.
• Total Rewards & Compensation Governance, Partnered with Finance and executive leadership to structure and administer competitive and equitable compensation programs.