CAROL REEVE
Senior Living
MI
Summary
Dedicated and compassionate servant Assisted Living Director with over a decade of experience in management. Proven ability to lead and inspire teams to deliver exceptional care and support to residents. Adept at managing daily operations, ensuring regulatory compliance, and fostering a welcoming and safe environment. Demonstrated success in increasing facility occupancy from a low census to 95% through strategic marketing and enhanced resident services. Committed to improving the quality of life for seniors and building strong relationships with residents and their families.
Overview
8
8
years of professional experience
Work History
Executive Director
Priority Life Care
10.2023 - 09.2024
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth. Grew our occupancy from 20% to 95%.
- Boosted communication with residents and families to provide information and decrease level of complaints.
- Organized engaging social events and activities to enhance residents'' quality of life while promoting socialization within the community.
- Fostered strong relationships with local healthcare providers to ensure seamless coordination of resident care services.
Executive Director/Co-Executive Director
Vista Springs
11.2019 - 06.2022
- Facility management of 40-unit AL/MC
- Increased census with 100% occupancy with waitlist
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Organized engaging social events and activities to enhance residents'' quality of life while promoting socialization within the community.
- Maintained a high occupancy rate through targeted marketing strategies and exceptional customer service.
Case Manager
Oakland Livingston Human Service Agency
02.2017 - 11.2019
- Managed 3 counties for Supportive Services for Veteran Families
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Bachelor of Science - Family Relations
Liberty University
Associate degree - Business Administration
Oakland Community College
Dementia Practitoner Certification - Health Sciences
NCCDP
Skills
- Leadership and Staff Management
- Operational Oversight
- Resident and Family Relations
- Financial Management
- Marketing and Community Outreach
- Compliance regulations/law
- Excellent communication
- Budgeting and financial management
- Servant Leader
Hobbies and Interests
- Gardening
- Volunteering
- Creative Arts
- Traveling
Timeline
Executive Director
Priority Life Care
10.2023 - 09.2024
Executive Director/Co-Executive Director
Vista Springs
11.2019 - 06.2022
Case Manager
Oakland Livingston Human Service Agency
02.2017 - 11.2019
Associate degree - Business Administration
Oakland Community College
Bachelor of Science - Family Relations
Liberty University
Dementia Practitoner Certification - Health Sciences
NCCDP
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