Carol Resendiz
Grand Prarie,TX
Summary
Dynamic retail professional with proven expertise in customer service and cash handling at Home Goods. Recognized for enhancing store ambience and driving customer loyalty through effective team leadership. Skilled in inventory management and optimizing operations, ensuring a seamless shopping experience while maintaining a safe and organized environment.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Home Goods
03.2023 - 03.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Delivered excellent customer service for repeat business and referrals.
Receiving Associate
Burlington
01.2020 - 02.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Team leadership
- Pricing and labeling
- Cash handling accuracy
Timeline
Lead Sales Associate
Home Goods
03.2023 - 03.2024
Receiving Associate
Burlington
01.2020 - 02.2022
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