Carol Ritchey
Pueblo,CO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
RN
Belmont Senior Care
2021.05 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
MDS Coordinator
Pioneer Health Care Center
2018.06 - 2020.11
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
MDS Coordinator
University Park Care Center
1998.08 - 2018.03
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Established regular review processes to evaluate the accuracy and completeness of MDS records, leading to proactive identification of potential issues before they escalate.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Verified prompt and accurate completion of MDS activities for billing.
Education
Associate of Arts - RN
Southern Colorado State College
Pueblo, CO05.1969
South High School
Pueblo, CO05.1967
Skills
- Quality Improvement
- Clinical judgment
- Discharge Planning
- Health Promotion
- Geriatric Care
- Compassion and Empathy
Certification
Timeline
RN
Belmont Senior Care
2021.05 - Current
MDS Coordinator
Pioneer Health Care Center
2018.06 - 2020.11
MDS Coordinator
University Park Care Center
1998.08 - 2018.03
Associate of Arts - RN
Southern Colorado State College
South High School
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