Power Point
Residential Install & Training Coordinator
Isaac Heating & Air Conditioning Inc
11.2013 - Current
- Established strong communication channels between the installation team and other departments.
- Conducted regular training sessions to ensure compliance with industry standards & regulations.
- Resolved any installation issues promptly, maintaining positive Company/Client relationships.
- Fostered a positive work culture by recognizing individual achievements, promoting collaboration, and encouraging ongoing professional development.
- Trained new Install Coordinators on company procedures, contributing to a more cohesive team environment.
- Coordinated installation schedules, ensuring optimal use of resources with minimizing downtime adapting scheduling strategies based on seasonal fluctuations in demand.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored daily progress and work quality to provide guidance and direction to office staff
- Managed efficient teams of up to 20 employees.
- Ongoing coaching and close employee mentoring for less experienced team members.
- Developed customized learning plans to address specific knowledge gaps and skill requirements.
- Championed a culture of continuous learning within the organization by promoting the value of ongoing professional development opportunities.
- Introduced innovative e-learning platforms to maximize accessibility and flexibility of training offerings for remote employees.
- Mentored junior team members in best practices for effective training coordination.
- Evaluated program effectiveness by analyzing participant feedback and key performance metrics, driving continuous improvement efforts.
- Collaborated with cross-functional teams to develop relevant, engaging training content for diverse audiences.
- Conducted weekly reviews of training materials and resources, making updates as needed to maintain relevance and accuracy.
- Implemented performance tracking tools to monitor individual progress throughout the duration of each training program.
- Served as a subject matter expert on various topics, ensuring accurate and up-to-date information was conveyed during training sessions.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Facilitated high-quality classroom and online training materials to meet program needs.
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
- Established strong communication channels between the installation team and other departments, fostering better collaboration.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
- Maintained and reviewed computerized records of items purchased and costs associated with purchases.
- Maintained complete documentation and records of all purchasing activities.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Collaborated with cross-functional teams to implement procurement strategies for new projects.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Managed and maintained purchase orders and invoices.
- Collaborated with sales team to identify and fulfill customer needs.
