Carol Rose
Cambridge,OH
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Strong office related skills such as documentation, emails, phone communications and problem solving skills earned me the nickname "Madame Secretary" which speaks to my skillset.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Rite Aid
Cambridge, Ohio
01.2018 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
Multiple Positions
Encore Wire
Cambridge, Ohio
01.2016 - 12.2017
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
RCG
Gentlebrook
Coshocton, Ohio
01.2011 - 12.2015
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted residents with activities of daily living such as bathing, dressing, and grooming.
- Provided physical and emotional support to residents in need.
- Monitored residents' health status and reported changes to nursing staff.
- Participated in resident care plan meetings and documented progress notes.
- Performed light housekeeping duties for residents including laundry, bed making, and meal preparation.
- Administered medications according to prescribed guidelines and monitored side effects.
Education
High School Diploma -
Cambridge High School
Cambridge, OH06-2008
Skills
- Recruiting and interviewing
- Employee Scheduling
- Employee Performance Evaluations
- Task Delegation
- Cost Reduction
- Budget assistance
- Sales monitoring
- Product and service knowledge
- Money Handling
- Policy administration
- Reporting and documenting
- Workload Management
- Retail Operations
- Customer service and satisfaction
- Retail Operations Management
- Customer Relationship Management (CRM)
- Financial Management
Affiliations
- As a proud business owner I spend a lot of my time researching and developing my brand. Even though it is a new business I feel that with my persistence and dedication (the same that I use in my work environments) will contribute to the future success of the company.
- I am a very proud mother of a 14 year old son.
- Very active in community engagement and functions especially those related to Autism and Tourette Syndrome awareness as my son is inflicted with these particular issues.
- Huge fan of dirt and street racing.
- Help my fiancee run his business (the paperwork end of it)
Accomplishments
- I have accomplished setting up my own small business and also helping my fiance set up his own small business.
Why you should consider me...
- In terms of attendence, I have only ever called off twice and both times were do to hospitalization for my child.
- In terms of performance, I have an incredible record of being self reliant to learn the data needed to be successful in my multiple positions throughout the years. I enjoy learning and implementing new things and hold a strong belief that change can be good.
- I am aware that there will be many rules and regulations to follow and as someone who has spent most of my life needing to comply with HIPPA and DEA regulations it will be no problem for me to follow your systems and implement them as intended.
- I am a very dedicated worker who is almost always available to work late, come in early, or pick up extra shifts as needed.
- As a people person, I have no issues with developing relationships with staff nor customers.
Timeline
Assistant Manager
Rite Aid
01.2018 - Current
Multiple Positions
Encore Wire
01.2016 - 12.2017
RCG
Gentlebrook
01.2011 - 12.2015
High School Diploma -
Cambridge High School
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