Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
39
39
years of professional experience
Work History
Clinical Services Administrator
Roseland Community Hospital
12.2022 - Current
Oversee 25 managers of various clinical services
Support the organization with other development goals and improve overall outcomes
Policy and program development for such things as through-put and fall reduction
Staff Development for management team
Restructured the use of online learning management system
Assisted with start-up program for mobile mammography, which included policy and workflow development
Instrumental in improving patient outcomes which lent to a decrease in IDPH visits
Changed the atmosphere from a culture of blame to shared ownership
Clinical liaison for Information Technology Department
Works closely with Quality and Regulatory Departments to improve clinical departments and reduce risk
Appointed the Safety Officer by the Board of Directors.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Chief Nurse Executive
South Shore Hospital
05.2007 - 05.2014
Managed a team of 8 direct reports and a total of 260 staff
Reduced and controlled expenses by building a sufficient in-house registry team, resulting in reduced overtime and elimination of agency nurses
Negotiated pricing with vendors or found competing companies for better pricing
Served as mentor to master's degree nursing students, directed strategic initiatives to achieve improved patient outcomes, decrease adverse events, increase customer satisfaction and improve staff satisfaction
Created a Clinical Ladder program for nursing staff to improve retention
Initiated hourly rounding and fall prevention programs
Worked with Information Technology Team to achieve Meaningful Use Stage I.
Streamlined hospital operations by reviewing and updating policies, procedures, and protocols to ensure compliance with regulatory standards.
Improved patient care by implementing innovative nursing practices and evidence-based strategies.
Demonstrated commitment to diversity and inclusion through proactive efforts aimed at recruiting a diverse talent pool, creating an inclusive work environment, and fostering cultural competence among staff members.
Contributed to organizational strategy development process through participation in executive-level meetings; provided insight from nursing perspective.
Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering professional development opportunities.
Promoted a culture of accountability among staff members through clear expectations, transparent reporting mechanisms, and recognition for outstanding performance.
Director of Nursing Education
South Shore Hospital
06.1999 - 05.2007
Responsible for Nursing Orientation, ongoing in-services and workshops, staff development, review and write new policy and procedures
Led Infection Control Department (2006 -2007)
Chairperson for several communities
Orientation of student nurses
Policy development, review and revision
Built electronic health record system
Educated superuser for all new technology including the electronic health record.
Collaborated with staff, management, and external groups to coordinate patient care.
Worked closely administration to develop and implement best practices to improve patient outcomes.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Nurse Manager
South Shore Hospital
12.1991 - 06.2006
Managed day to day operations of a 33-bed surgical and renal unit
27 direct reports
Hired, disciplined and terminated staff
Improved patient outcomes for surgical patients by implementing post-op protocols.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Fostered improvement in staff development, personnel training, and standards of patient care.
Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Float Pool Nurse
Larabida Children's Hospital
01.1991 - 01.1994
Float pool nurse.
Staff Nurse
Michael Reese Hospital
01.1986 - 01.1991
Staff nurse on surgical units
Intravenous Nurse.
Education
DNP - Health Services, Major in Nursing
Governors University
University Park, IL
05.2013
MS - Pain Management, Clinical Nurse Specialist
Governors State University
University Park, IL
12.1999
BS - Nursing
Chicago State University
Chicago, IL
05.1986
Skills
Professionallicensureandcertifications
RN, Indiana (active), Illinois (active)
Online Teaching and Learning Certification
Affiliations
Indiana State Association of Nurses
Sigma Theta Tau International Honor Society for Nursing- Lambda Lambda Chapter
National League for Nurses
American National Association of Nursing
Fieldsofcompetence
Clinical-Adult Health Nursing
Leadership
Fundamentals
Community Health
Professional- Leadership
Education
Honorsawardsgrantsfellowships
Diversities Fellow Program 2015
Summer Faculty Foundation 2016
Summer Faculty Foundation 2017
Professionalpublications
Teaching Nursing Students to Mitigate Stress, Journal of Nursing and Healthcare, 05/17
Diversity of the Healthcare Team, ABNF, Winter 2018
Professionalpresentations
05/14, Poster board presentation for Lambda Lambda entitled Nursing Students Stress Mitigation
11/15, Evidence-Based Practice Workshop Methodist Hospitals Indiana
05/13, Presented findings of DNP project to IUN nursing faculty
Invitedpresentations
09/12, Healthcare Executive Sector Meetings by Connex
06/16, Diversity and Inclusion of the Healthcare Team @ ABNF Conference
06/17, Presented – Problem-Based Learning in Nursing Education @ Nursing Science and Practice Conference
10/17, Presented – How to Present Diversity of the Healthcare Team to Nursing Students @ DNP Conference
Clinical Assistant Professor of Nursing, Indiana University Northwest, School of Nursing, Gary, IN, 2015 - Present
Capstone Evaluator, Western Governors University, 2014 - 2015
Adjunct Online Professor, Governors State University, University Park, IL, 2013 - 2015
Adjunct Faculty, City Colleges of Chicago, Chicago, IL, 2003 - 2013
Training
11/15, Professional Nurse Educators Group, IU Bloomington
06/14, DNP Conference, Las Vegas Nevada
06/16, Professional Teaching Conference, St. Louis Missouri
05/18, Child Abuse Conference, IU Northwest
05/19, Child Abuse Conference, IU Northwest
10/19, An Interdisciplinary Synopsis of Common Healthcare Concerns, University Park IL
11/19, Sigma Theta Tau Biennial Conference, Washington D.C.
11/21, Sigma Theta Tau Biennial Conference, Indianapolis IN
11/21, IU Online Conference, IU Bloomington
11/22, Becker’s Hospital Conference, Chicago IL
11/23, Becker’s Hospital Conference, Chicago IL
11/23, Sigma Theta Tau Biennial Conference, San Antonio TX
Timeline
Clinical Services Administrator
Roseland Community Hospital
12.2022 - Current
Chief Nurse Executive
South Shore Hospital
05.2007 - 05.2014
Director of Nursing Education
South Shore Hospital
06.1999 - 05.2007
Nurse Manager
South Shore Hospital
12.1991 - 06.2006
Float Pool Nurse
Larabida Children's Hospital
01.1991 - 01.1994
Staff Nurse
Michael Reese Hospital
01.1986 - 01.1991
MS - Pain Management, Clinical Nurse Specialist
Governors State University
BS - Nursing
Chicago State University
DNP - Health Services, Major in Nursing
Governors University
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