Carol Ruggles

• Managed elder care needs in collaboration with doctors, family, and fellow caregivers.
• Documentation of medications, vitals, meals/fluids, physical therapy and other prescribed activities
• Trained new staff on procedures of the home
• Meal preparation and clean up
• House cleaning and sanitation

• Planned and organized activities to meet the physical, emotional and social needs of the children.
• Prepared meals, snacks and refreshments for children according to state requirements.
• Maintained clean and organized classroom and play areas to ensure a healthy environment.
• Completed all documentation required by the daycare to fulfill the requirements of the State of Vermont.

• Provided crisis intervention services in emergency situations.
• Delivered treatments to improve client functionality and environmental adjustment.
• Actively sought out innovative approaches to working with challenging youth populations.
• Applied proper methods and procedures to physically restrain juveniles.
• Worked with you on skills to help them better communicate to help them be successful
• Transported and supervised youth to facilitate off-site appointments and recreational activities.
• Documented actions and incidents associated with youth program participants.
• Mediated between youth when differences arose so they could learn to communicate in a prosocial manner
• Developed case records, reports and other required documents to maintain youth's permanent record.
• Monitored progress of clients towards goals established in treatment plans.
• Assisted youth with practicing coping skills to achieve completion of treatment goals.
• Implemented behavior modification programs designed to reduce disruptive behaviors.
• Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development
• Trained staff in Advanced Communication Techniques to assist them in effective communication skills with youth

Prior to retiring from Woodside I was Operations Supervisor in charge of all building operations, security and supervision of staff in the building during a 52 hour shift.

• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Maintained records of prisoners' identification and charges.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
• Counseled inmates and responded to legitimate questions, concerns and requests.
• Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.