Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Schillero

Garfield Hts.

Summary

Accomplished leader with a proven track record at ICU Mobile Ministry, enhancing deployment success rates through strategic training and compliance initiatives. Expert in project management and relationship building, fostering collaboration and continuous improvement. Adept at leveraging communication skills to mentor teams and drive organizational growth, ensuring alignment with stakeholder goals.

Overview

13
13
years of professional experience

Work History

Director of Deployment

ICU Mobile Ministry, A Division of Care Net
01.2025 - 06.2025
  • Responsible for the training of new hires to provide extensive instruction on how to guide our affiliates across the country in deploying mobile medical units to serve their community.
  • Research and evaluate past procedures and update processes to confirm all affiliates were compliant with local and national regulations.
  • Established standardized procedures for tracking and reporting on deployment status, providing greater transparency for stakeholders throughout the organization.
  • Mentored junior team members in best practices for effective deployment management, fostering a culture of continuous improvement within the department.
  • Improved overall deployment success rate with thorough pre-deployment training and effectiveness follow up.

Special Assistant to the Mayor

The City of Parma Heights, Ohio
10.2023 - 12.2024
  • Assisted the Mayor in all aspects of her role.
  • Event planning, community engagement, introduced new marketing procedures to allow for better community outreach.
  • Ensured timely completion of critical tasks by effectively delegating responsibilities among support staff members.
  • Assisted in the development of organizational policies and procedures by conducting research and analyzing best practices.
  • Developed strong relationships with internal and external stakeholders to optimize collaboration and achieve common goals.
  • Demonstrated versatility in supporting multiple executives simultaneously, adapting to their individual preferences and requirements.

Communications/Social Media

Garfield Heights City School District
09.2018 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Created all social media content to promote school district and highlight students and activities.
  • Worked closely with the Superintendent and our content writer for all city communications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Effectiveness Dir., Fleet Relations Coordinator

ICU Mobile
09.2012 - 06.2018
  • Worked in many areas of the Ministry including, but not limited to, Fund Development, Fleet Relations and Fleet Effectiveness.
  • Organized volunteer recruitment efforts, attracting committed individuals who contributed their time and skills to the organization''s mission.
  • Developed relationships with community partners to create new opportunities for collaboration and support.
  • Served as a liaison between various departments, ensuring clear communication and alignment on goals and objectives.
  • Spearheaded special projects as assigned, demonstrating flexibility and adaptability in a fast-paced environment.
  • Increased event attendance through targeted outreach efforts and strategic marketing initiatives.
  • Implemented social media strategies that boosted online engagement and expanded audience reach.
  • Coordinated fundraising activities to secure financial support from donors, contributing to organizational growth.
  • Strengthened relationships with key stakeholders by organizing and executing successful events and meetings.
  • Oversaw all aspects of event planning from concept development through execution, ensuring seamless coordination of logistics and materials required for success.
  • Leveraged strong interpersonal skills in building rapport with clients, vendors, sponsors, volunteers, colleagues, supervisors, board members-fostering a positive work culture where collaboration thrived.
  • Created compelling content for newsletters, press releases, and blog posts that attracted new supporters and maintained existing relationships with subscribers.
  • Identified areas for improvement in marketing materials, resulting in updated designs and messaging that resonated with the target audience.
  • Managed media relations for the organization, resulting in increased brand exposure and positive media coverage.

Education

Nordonia High School
Macedonia, OH

No Degree - Word Processing

Hammel Business College
Akron, OH

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Project management
  • Training Staff/Affiliates

Timeline

Director of Deployment

ICU Mobile Ministry, A Division of Care Net
01.2025 - 06.2025

Special Assistant to the Mayor

The City of Parma Heights, Ohio
10.2023 - 12.2024

Communications/Social Media

Garfield Heights City School District
09.2018 - 09.2023

Effectiveness Dir., Fleet Relations Coordinator

ICU Mobile
09.2012 - 06.2018

Nordonia High School

No Degree - Word Processing

Hammel Business College

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