Carol S. Herrick
Tempe,Arizona
Summary
Dynamic professional with a proven track record at Scottsdale Unified School District, recognized as Paraprofessional of the Year. Expertise in crisis intervention and effective communication, fostering collaboration to enhance student learning. Skilled in client progress documentation and therapeutic intervention, consistently achieving tailored educational outcomes for students with special needs.
Overview
28
28
years of professional experience
Work History
Customer Service/Retail Sales Associate
Anton Uniforms
Tempe, AZ
06.2022 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Developed strong customer relationships to encourage repeat business.
Habilitation Provider for individuals with cognitive and physical challenges
Arion Care Solutions LLC
01.2017 - Current
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
Paraeducator to students who have Autism and other special needs
Scottsdale Unified School District #48
Scottsdale, Arizona
02.2008 - Current
- Supported students' educational, behavioral, and attended-care needs.
- Resolved conflicts between students and provided classroom management support in a class of 10+ special needs students on the autism spectrum, utilizing crisis prevention intervention to effectively calm aggression.
- Received the Paraprofessional of the Year award for excellence.
- Researched, created, and tailored manipulative learning tasks to individual needs.
- Developed and tailored learning material for 1:1 and small group tutoring sessions to target student IEP goals.
- Demonstrated teamwork and flexibility by collaborating with and assisting staff across multiple departments.
- Collaborated with the classroom teacher to reorganize and update the classroom, exercise room, and sensory rooms for optimal experiences.
- Created an awe-inspiring virtual classroom of organized learning content for group instruction via Zoom.
- Promptly handled inquiries and intense situations with courtesy, patience, respect, and diplomacy; scrupulously, willfully, and independently attended to responsibilities.
Kitchen Staff Member
Majestic 7 Cinemas
Tempe, AZ
06.2022 - 08.2023
- Set up all needed equipment, reassembled dishwasher, prepped service stations and food expiration dates, checked daily prep list, prepared foods according to the recipe, cooked foods to order, assisted with dishwashing, fry station, restocking stations, and food expo.
- Maintained order and cleanliness of work areas to conform with health codes.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Acquired new skills to support the team. Stayed up to date with learning modules.
Textbook Sales Assistant
Follett Higher Education Group
Tempe, Arizona
08.2014 - 01.2023
- Organized stockroom and sales floor; resolved customer inquiries.
Captioning Agent
CaptionCall
Scottsdale, AZ
06.2017 - 07.2021
- Captioned calls for the hearing impaired by speaking live call content in verbatim at 224+ WPM onto captioning software
Dietary Aide
The Gardens of Scottsdale Assisted Living
Scottsdale, Arizona
06.2015 - 05.2017
- Food preparation, assistant to cook in kitchen, dining room service
Habilitation Provider for individuals with cognitive and physical challenges
Guthrie Mainstream Services LLC
06.2011 - 07.2016
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
Interim Elementary General Music Substitute Teacher
Awakening Seed School
Phoenix
09.2007 - 11.2007
Customer Service
Fry’s Electronics
Tempe, AZ
01.2005 - 07.2005
- Resolved customer concerns with grace and patience by efficiently targeting the root of the problem through diligence and solution seeking communication
- Maintained organization of products in the stockroom and on sales floor
Production Assistant
KBAQ-FM Production Studio
09.2002 - 12.2004
- Focused on detail to set up concert recording equipment
- Multitasked by attending with eyes, ears, and hands to monitor recording progress
- Meticulously produced a detailed log of times and occurrences of significant incidences during performances
- Represented the company in a highly professional manner for customer service
Assistant Language Teacher of English
Himeji City Board of Education
Himeji, Japan
09.1997 - 10.2001
- Assisted native Japanese teachers of English with developing and delivering ESL learning content to multiple 7th -9th grade classrooms in 4 public schools in Himeji, Japan
Education
Master of Education - Educational Psychology
Arizona State University
01.2004
Bachelor of Arts - Music
Arizona State University
01.1997
Associate Degree - Restaurant Management
The Restaurant School, Inc. Walnut Hill College
Phila., PA01.1988
Skills
- Microsoft Office 365
- Google Suite
- Outlook
- Smartboard
- Board-maker
- Client progress documentation
- Crisis intervention techniques
- Collaboration with staff
- Attention to detail
- Effective communication
- Problem solving
- Personal care assistance
- First aid and CPR
- Therapeutic intervention
- Skill building
Hobbies and Interests
- Playing musical instruments
- Dance (ballroom, folk)
- Culinary Arts
- Hiking
- Camping
- Photography
- Acting & Film production
Affiliations
Film Production Assistant for The Dog Bite Murders, Arizona Influencers 72-Hour Challenge, "52 Films in '25"
Film Script Supervisor in 3 productions of "52 Films in '25"
Languages
Japanese
Limited
Accomplishments
- Received award from Scottsdale Unified School District on October 23rd, 2013.
Timeline
Customer Service/Retail Sales Associate
Anton Uniforms
06.2022 - Current
Kitchen Staff Member
Majestic 7 Cinemas
06.2022 - 08.2023
Captioning Agent
CaptionCall
06.2017 - 07.2021
Habilitation Provider for individuals with cognitive and physical challenges
Arion Care Solutions LLC
01.2017 - Current
Dietary Aide
The Gardens of Scottsdale Assisted Living
06.2015 - 05.2017
Textbook Sales Assistant
Follett Higher Education Group
08.2014 - 01.2023
Habilitation Provider for individuals with cognitive and physical challenges
Guthrie Mainstream Services LLC
06.2011 - 07.2016
Paraeducator to students who have Autism and other special needs
Scottsdale Unified School District #48
02.2008 - Current
Interim Elementary General Music Substitute Teacher
Awakening Seed School
09.2007 - 11.2007
Customer Service
Fry’s Electronics
01.2005 - 07.2005
Production Assistant
KBAQ-FM Production Studio
09.2002 - 12.2004
Assistant Language Teacher of English
Himeji City Board of Education
09.1997 - 10.2001
Master of Education - Educational Psychology
Arizona State University
Bachelor of Arts - Music
Arizona State University
Associate Degree - Restaurant Management
The Restaurant School, Inc. Walnut Hill College
Similar Profiles
MICHEAL SELVAM MMICHEAL SELVAM M
Production Shift Supervisor at Anton OilProduction Shift Supervisor at Anton Oil
Kanika DhimanKanika Dhiman
Application Specialist – Material Characterization at Anton Paar IndiaApplication Specialist – Material Characterization at Anton Paar India
Angela A. MahakianAngela A. Mahakian
Teacher: Pre-Kindergarten at Anton Grdina ElementaryTeacher: Pre-Kindergarten at Anton Grdina Elementary
Daniel TorresDaniel Torres
Tier Two Network Support Specialist at Arcsmart SolutionsTier Two Network Support Specialist at Arcsmart Solutions
Dominic RhodesDominic Rhodes
Construction Laborer at PeopleReady Skilled TradesConstruction Laborer at PeopleReady Skilled Trades