Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Smith

Gibsonton,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Mom's Helper

Willie Smith
Gibsonton, FL
10.2012 - Current
  • Prepared snacks for children during the day or between meals.
  • Assisted with meal preparation, including grocery shopping and cooking for the family.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Reminded parents of upcoming appointments or important dates related to their kids' lives.
  • Completed basic administrative work and managed household accounts.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Provided basic first aid when necessary.
  • Transported children to school or provided after-school care.
  • Supervised outdoor playtime while ensuring safety of all involved.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Assisted families in planning and preparing nutritious meals.
  • Took out garbage and recycling on a regular basis.
  • Participated in hands-on learning activities with children incorporating art.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Helped plan birthday parties and other special events for the family.
  • Accompanied clients to appointments and arranged transportation.
  • Regulated children's schedules to balance rest, learning and play.
  • Washed dishes after meals were prepared or eaten by the family.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Interacted positively with children to promote mental and emotional development.
  • Supported families during periods of disruption providing client help in adjusting to new lifestyles.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided safe transportation to and from activities and events.
  • Developed positive relationships with each child in order to create a safe environment.
  • Organized and tidied up bedrooms, playrooms, and other living areas in the home.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Unit Secretary

Brandon Regional Health Centre
Brandon, FL
06.2011 - 10.2012
  • Conducted follow-up phone calls to discharged patients regarding their care after leaving the hospital.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
  • Provided patient information to facilitate timely admissions and discharges.
  • Managed the front desk area ensuring neatness at all times.
  • Scheduled and confirmed patient appointments and consultations.
  • Prepared documents for signature by physicians or other authorized personnel.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Communicated with patients with compassion while keeping medical information private.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Monitored unit supply levels and notified management of ordering needs.
  • Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Retrieved physicians' paperwork, including lab test requests.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Collected discharge summaries from nurses or physicians before release of patients from the facility.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Arranged hospital admissions for patients as required.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Certificate - Medical Assisting

Kee Business College
Newport News, VA
02-2000

High School Diploma -

Ft. Myers High
Ft. Myers, Fl
06-1986

Skills

  • Skilled in Working With Special Needs Children
  • Early Childhood Education
  • Light Housekeeping
  • Educational Support
  • Incoming Call Reception
  • Telephone Reception
  • Customer Service
  • Patient Scheduling
  • Medical Transcription

Timeline

Mom's Helper

Willie Smith
10.2012 - Current

Unit Secretary

Brandon Regional Health Centre
06.2011 - 10.2012

Certificate - Medical Assisting

Kee Business College

High School Diploma -

Ft. Myers High

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Carol Smith