Carol Smith
Colorado Springs,CO
Summary
Compassionate educational and patient-service professional with experience in elementary and special education, school health support, and healthcare patient access. Expertise includes student support, health documentation, classroom safety, and customer service. Proven ability to manage confidential records and time-sensitive tasks while fostering a positive environment.
Overview
5
5
years of professional experience
Work History
Educational Assistant (EA IV) – Student Specific
Gold Rush Elementary
08.2025 - 12.2025
- Delivered one-to-one support to a student throughout the school day, enhancing learning experiences across various environments.
- Supported implementation of the student’s IEP, Behavior Intervention Plan, and Health Care Plan.
- Facilitated student safety and engagement—ensuring access to instruction and participation in classroom activities.
- Used flexibility, consistency, sound professional judgment, and positive communication to respond to changing student needs.
- Partnered with classroom staff to coordinate tailored support, improving overall student success.
Special Education Paraprofessional
Singing Hills Elementary
12.2024 - 03.2025
- Assisted with instructional and physical needs of students receiving special education services, enhancing their learning experience.
- Supported classroom activities, routines, and transitions to foster participation in a safe and respectful environment.
- Supported classroom activities, routines, transitions, and participation while maintaining a safe and respectful environment.
- Utilized computer and general office equipment and adhered to district policies, procedures, and confidentiality expectations.
- Provided patient, positive support to help students stay engaged and achieve success throughout the school day.
Instructional Support Paraprofessional
Turman Elementary
08.2023 - 08.2024
- Reinforced curriculum through targeted individual and small-group activities, enhancing student understanding and engagement.
- Supported students in English-language instruction and collaborated with teachers to optimize classroom learning activities.
- Prepared instructional materials, corrected and graded student work, monitored student groups, and reported progress to teachers.
- Prepared instructional materials, graded student work, and monitored student groups, providing timely feedback to teachers on student progress.
- Maintained and organized student records and files while respecting confidentiality and accurate documentation practices.
- Supervised students during playground, hallway, lunchroom, crossing-guard, and field-trip activities with a strong focus on safety and appropriate behavior.
Patient Access Service Representative
Academy Women’s Healthcare
09.2021 - 02.2022
- Registered patients with precision and efficiency, ensuring accurate clinical and financial information for seamless service delivery.
- Verified insurance eligibility and documented findings using technology, adhering to established accuracy and workflow standards.
- Collected patient payments at service time while maintaining confidentiality and professionalism in handling sensitive information.
- Obtained signatures, verified demographic and other information for accuracy, and scanned documents into electronic patient records.
- Delivered clear customer service and communication while helping create a positive patient experience.
Healthcare Technician
Turman Elementary
08.2020 - 09.2021
- Provided first aid and basic health support to students and staff while maintaining a safe, professional school environment.
- Collected, maintained, and documented student health information and records with attention to accuracy and confidentiality.
- Communicated health concerns to parents, teachers, administrators, and appropriate staff and completed required documentation.
- Conducted health screenings and documented results, including follow-up needs and recommendations.
- Assisted students with health-related needs while providing families with resources for treatment options and referrals.
- Maintained health supplies and equipment, ensuring compliance with school, district, and state health procedures.
Education
High School Diploma -
Cherokee Trail High School
Aurora, COCollege Coursework -
Pikes Peak Community College
Colorado Springs, COSkills
- 1:1 Student Assistance
- IEP support
- Special Education Support
- Student Safety & Supervision
- Health support
- Health Records & Documentation
- Student Engagement
- Small-Group & Individual Instruction
- Student & Classroom Support
- Special Education Compliance
- Recordkeeping
- Office technology
- Student Enrollment
- Organization & Attention to Detail
- Professional Communication
Timeline
Educational Assistant (EA IV) – Student Specific
Gold Rush Elementary
08.2025 - 12.2025
Special Education Paraprofessional
Singing Hills Elementary
12.2024 - 03.2025
Instructional Support Paraprofessional
Turman Elementary
08.2023 - 08.2024
Patient Access Service Representative
Academy Women’s Healthcare
09.2021 - 02.2022
Healthcare Technician
Turman Elementary
08.2020 - 09.2021
High School Diploma -
Cherokee Trail High School
College Coursework -
Pikes Peak Community College