Carol Snyder
Kittanning,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
43
43
years of professional experience
Work History
Team Lead
Walmart
06.1992 - 08.2023
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Front End Supervisor
Murphy's Mart/ Ames
05.1983 - 06.1992
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Collected, counted and disbursed money and performed basic bookkeeping to complete banking transactions.
Receptionist
Social Security Administration
02.1981 - 06.1981
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Healthcare Administration
Purdue Global
West Lafayette, IN06.2024
Associate of Science - Accounting And Business Management
New Kensington Commercial School
New Kensington, PA05.1983
High School Diploma -
Elderton JR SR High School
Elderton PA05.1981
Skills
- Leadership
- Guest Satisfaction
- Documentation
- Confirming Transactions
- Reception Desk Management
- Document Control
- Call Answering and Routing
- Manage Files
- Organization Skills
- Verbal and Written Communication
- Greet Visitors
- Security Awareness
- Office Administration
- Time Management
Timeline
Team Lead
Walmart
06.1992 - 08.2023
Front End Supervisor
Murphy's Mart/ Ames
05.1983 - 06.1992
Receptionist
Social Security Administration
02.1981 - 06.1981
Bachelor of Science - Healthcare Administration
Purdue Global
Associate of Science - Accounting And Business Management
New Kensington Commercial School
High School Diploma -
Elderton JR SR High School
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