Carol Jarvis
Normantown,WV
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
13
13
years of professional experience
Work History
Property Manager
Shelmor Properties, LLC
08.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Administered operations to handle needs of more than 40 tenants across 15 property units.
Office Manager
Panther Primitives, Inc.
05.2010 - 08.2017
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Master of Arts - Elementary Education
Marshall University
Huntington, WVBachelor of Arts - Elementary Education
Glenville State College
Glenville, WVAssociate of Arts - Business Communications
Glenville State College
Glenville, WVSkills
- Multi-Family Property Management
- MRI Accounting Software
- Tenant and Eviction Laws
- QuickBooks and Sage 50
- Preventive Maintenance
- Accounting Operations
- Exceptional Oral and Written Communication Skills
Timeline
Property Manager
Shelmor Properties, LLC
08.2017 - Current
Office Manager
Panther Primitives, Inc.
05.2010 - 08.2017
Master of Arts - Elementary Education
Marshall University
Bachelor of Arts - Elementary Education
Glenville State College
Associate of Arts - Business Communications
Glenville State College
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