CAROL STOLL
KEARNEY,MO
Summary
Proven track record in delivering quality results and exceptional service in customer-focused roles. Excellent communication and interpersonal skills facilitate effective teamwork and resolution of customer concerns. Dedicated to enhancing customer satisfaction and driving positive results through hard work and commitment. Eager to leverage organizational skills in entry-level opportunities to support company growth.
Overview
31
31
years of professional experience
Work History
CAREGIVER
BETTY STOLL (MOTHER)
HUMBOLDT, KS
07.2018 - 08.2023
- Assisted with daily living activities and personal care tasks.
- Provided companionship and emotional support during daily routines.
- Coordinated appointments and transportation for medical visits and errands.
- Monitored health conditions and reported changes to healthcare providers.
- Supported mobility through assistance with walking and physical activities.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
MASSAGE THERAPIST / PEDICURIST
CAROL'S CORNER
, KANSAS
08.1992 - 07.2018
- Provided therapeutic massage services to enhance client well-being and relaxation.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Assessed client needs to create tailored treatment plans for optimal results.
- Utilized various massage techniques, including Swedish and deep tissue methods.
- Built strong relationships with clients through effective communication and empathy.
- Completed administrative tasks, including scheduling appointments and maintaining records.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
- Managed inventory of supplies, including oils, lotions, and linens, to ensure availability for all treatments.
- Maintained clean and organized work environment, ensuring all equipment and supplies were sanitized according to health standards.
- Adapted pressure and techniques based on client feedback and tolerance levels.
- Cleaned table and space between appointments to protect client health.
- Worked with oils and treatment aids to improve massage experiences.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Provided thorough foot care and nail treatments to clients.
- Maintained cleanliness and sanitation of pedicure tools and workstations.
- Assisted clients in selecting nail colors and designs for pedicures.
- Educated clients on proper foot care and maintenance techniques.
- Scheduled appointments and managed client flow in the salon.
- Utilized various pedicure equipment to enhance treatment effectiveness.
- Developed positive relationships with clients to encourage repeat visits.
- Kept adequate supplies on hand to handle customer needs and meet business demand.
- Prepared customers' nails in soapy water using swabs, files and orange sticks.
- Applied undercoat and clear or colored polish onto nails with brush.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
- Maintained supply inventory and replenished to maintain consistent availability.
- Removed previously applied nail polish using liquid remover and swabs.
- Scheduled client appointments and accepted payments.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Built repeat client base to increase profits and stabilize cash flow.
- Completed daily customer appointments and updated master schedule.
- Ordered supplies needed for pedicures such as lotions, oils, scrubs.
- Advised clients on how to maintain healthy feet between visits to the salon and spa.
- Applied polish to nails according to client's requests using a variety of colors and finishes.
- Inspected workstations prior to beginning services to ensure they are adequately stocked with necessary supplies.
- Assisted in creating a relaxing atmosphere for clients through providing friendly customer service.
- Ensured that all products were properly labeled and stored away from direct sunlight or heat sources.
- Demonstrated knowledge of various types of pedicure treatments available at the salon and spa.
- Checked for any signs of infection or other medical issues before performing any pedicure treatment.
- Maintained cleanliness of the spa area by sterilizing equipment after each use, disposing of used linens, stocking supplies and cleaning surfaces.
- Provided advice on home care options such as soaking solutions or special creams for dry skin.
Education
Some College (No Degree) - MASSAGE THERAPY
JUNE JONES
TOPEKA KSSome College (No Degree) - COSMETOLOGY
FT SCOTT COMMUNITY COLLEGE
FT SCOTT KSSome College (No Degree) - BUSINESS
EMPORIA STATE UNIVERSTIY
EMPORIA KSAssociate of Arts - BUSINESS
ALLEN COUNTY COMMUNITY COLLEGE
IOLA KS05-1981
Skills
- Sanitation practices
- Client relationship management
- Emergency response
- Problem solving
- Time management
- Housekeeping tasks
- State regulations
- Adaptability and flexibility
- Active listening
- Safety awareness
- Verbal and written communication
- Documentation
- Flexible schedule
- Conflict resolution
- Flexible schedule and availability
- Complex Problem-solving
- Team collaboration
- Dependable and responsible
- Relationship building
- Reliability and punctuality
Timeline
CAREGIVER
BETTY STOLL (MOTHER)
07.2018 - 08.2023
MASSAGE THERAPIST / PEDICURIST
CAROL'S CORNER
08.1992 - 07.2018
Some College (No Degree) - MASSAGE THERAPY
JUNE JONES
Some College (No Degree) - COSMETOLOGY
FT SCOTT COMMUNITY COLLEGE
Some College (No Degree) - BUSINESS
EMPORIA STATE UNIVERSTIY
Associate of Arts - BUSINESS
ALLEN COUNTY COMMUNITY COLLEGE
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