Summary
Overview
Work History
Education
Skills
Areas of Expertise
Timeline
Generic

Carol Straniero

Chardon,OH

Summary

Experienced with regional clinical management, ensuring compliance and quality patient care across multiple sites. Utilizes strategic planning and staff training to implement effective clinical protocols. Track record of leadership and problem-solving in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Regional Clinical Manager

University Hospitals
10.2024 - Current
  • Multisite supervision providing a safe and confidential environment for staff in developing an understanding of the processes and consequent outcomes.
  • Mentors 10 supervisors, and launched a mentorship program for new employees.
  • Managed multisite departmental budgets, ensuring all expenditures were within limits and identifying cost-saving opportunities that resulted in a 10% reduction in expenses over the fiscal year.
  • Coordinate schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Manage employee relations, providing safe guidance to both managers and staff.
  • Provide guidance and support to supervisors for conflict resolution.
  • Process biweekly payroll and corresponding salary allocations for staff.
  • Conduct employee performance reviews.
  • Develops weekly provider and staff scheduling for multiple ambulatory locations.

Director, Community Services

Lake & Geauga County
03.2023 - 10.2024
  • Collaboration with a variety of stakeholders, coordinating the activities of Population Health for Lake and Geauga Counties.
  • Developed policy and procedures, maintaining compliance with regulatory, state, and federal guidelines relating to HIPAA benefits administration and general liability.
  • Applied strategic leadership and operational oversight of the health department’s Clinical Health Services (CHS), including epidemiology, emergency preparedness, and community health and educational programs.
  • Developed comprehensive budgets and grant applications with internal teams, achieving 95% success rate in achieving funds.
  • Spearheaded the recruitment, onboarding, management, and retention of staff in the CHS Division.
  • Coordinated all claims processing, ensuring accuracy, efficiency, and compliance with regulatory requirements.
  • Negotiation of multidistrict contracts for School Services clinical program.
  • Participated in collective bargaining with labor union to establish terms and conditions of employment.
  • Managed and negotiated contracts with vendors resulting in a 22% reduction in costs.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Optimized inventory management to minimize costs and ensure product availability.

Director, Population Health

Geauga County Health
07.2019 - 10.2024
  • Establish Public Health programs goals, and implement changes in standards and procedures as needed.
  • Development of policies and procedures, maintaining compliance with regulatory, state, and federal guidelines relating to HIPAA, benefits administration, and general liability.
  • Oversight, review and analysis of medical claims for accuracy and completeness and the adjudication of claims using the appropriate contract benefits.
  • Oversight of 300+ Geauga County Children/Adults with Mental and/or Medical Handicaps (CMH) case management.
  • Recruits, hired, and trained all staff providing direct supervision, ongoing staff development and continuing education to employees.
  • Directed the Community Heath Assessment (CHA) and the Community Health Improvement Plan (CHIP).
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.

Regional Supervisor

PSI Solutions
04.2017 - 07.2019
  • Clinical supervision and education to provide a safe and confidential environment for staff in developing an understanding of the processes and consequent outcomes.
  • Improved schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Established a culture of trust through weekly 1-on-1 relationship-building meetings and creating a safe and growth-oriented environment among the team of 80.
  • Improved operational problems within a region and formulates appropriate solutions for students with mental health disorders.

Outpatient Dialysis Registered Nurse

Fresenius
03.2016 - 04.2017
  • Clinical case management of dialysis therapy required for clients suffering from acute or chronic kidney failure.
  • Coordinated the daily operations of client dialysis services.
  • Identification and engagement of patents/clients through the assessment and care planning steps and culminating in monitoring the care described in the care plan and ultimately achieving the targeted measurable outcomes.
  • Performed patient admissions, processing of insurance claims, and advocating on client’s behalf.
  • Contributed to quality improvement initiatives by participating in regular audits and implementing best practices in patient care.

Registered Nurse

UH Hospital System
04.2014 - 02.2016
  • Providing care through use of clinical thinking and good judgment to integrate objective data.
  • Provides direct patient care to medical/surgical, emergency, and psychiatric patients.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis treatment options, disease process and management and lifestyle options to psychiatric and medical-surgical patients.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

Education

Bachelor of Science in Nursing -

Ohio University
Athens, OH

Associate of Science in Nursing -

Kent State University
Ashtabula, OH

Skills

  • Excel
  • Microsoft Suites
  • HRIS
  • eClinical Works
  • GMIS
  • Epic
  • SailPoint
  • HDIS
  • Grants Plus

Areas of Expertise

  • Performance Improvement: Experienced in driving initiatives to enhance operational efficiency and healthcare delivery.
  • Program Management: Managed multiple health programs with a focus on outcome-based strategies.
  • Clinical Policies & Procedures: Developed and updated clinical protocols ensuring adherence to regulations.
  • Leadership: Oversaw teams in different health departments fostering engagement and quality care.
  • Recruiting: Led recruitment processes ensuring staffing needs are met effectively.
  • Clinical and Health Education: Implemented educational programs to enhance health literacy.
  • Case Management: Provided oversight for case management processes improving patient outcomes.
  • Collective Bargaining: negotiated with labor union to establish terms and conditions of employment.
  • Quality Assurance, and Compliance: Ensured all services met quality standards and compliance requirements
  • Grant Management: grant research, budget management and proposal writing for multiple state and federal grants.

Timeline

Regional Clinical Manager

University Hospitals
10.2024 - Current

Director, Community Services

Lake & Geauga County
03.2023 - 10.2024

Director, Population Health

Geauga County Health
07.2019 - 10.2024

Regional Supervisor

PSI Solutions
04.2017 - 07.2019

Outpatient Dialysis Registered Nurse

Fresenius
03.2016 - 04.2017

Registered Nurse

UH Hospital System
04.2014 - 02.2016

Bachelor of Science in Nursing -

Ohio University

Associate of Science in Nursing -

Kent State University

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