Carol Sullivan
West Mifflin,PA
Summary
Personable Office Administrator with over 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
12
12
years of professional experience
Work History
Office Administrator
Prism Technologies, Inc.
10.2021 - Current
- Reconciled account files and produced monthly reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Domestic and International Shipping. UPS, FedEx and Freight,
- Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
Property Administrator
Lilac Investments, LLC
02.2019 - 09.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Promptly responded to tenant complaints and concerns for over 40 properties.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Office Administrator
Farabaugh Engineering And Testing
01.2012 - 01.2019
- Entered accounts payable, accounts receivable, invoices and expense reimbursements.
- Maintained office inventory by ordering supplies in a timely manner.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
- Proficient experience in Quickbooks and Microsoft Office.
- Experience in payroll and payroll taxes.
Skills
- Teamwork and collaboration
- MS Office
- QuickBooks expertise
- Shipping and Receiving
- Managing office supply inventory
- Processing expenses
- Reconcile Bank Accounts
- Expense reporting
- Accounts payable / Accounts receivable
- Payroll
Timeline
Office Administrator
Prism Technologies, Inc.
10.2021 - Current
Property Administrator
Lilac Investments, LLC
02.2019 - 09.2021
Office Administrator
Farabaugh Engineering And Testing
01.2012 - 01.2019
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