Carol Taylor
Foley,AL
Summary
Organized, dependable and experienced candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure a Driver Manager or Route Manager position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Route Manager
Carter Express
2022.09 - 2024.10
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Coordinated efforts during inclement weather events or unexpected delays to maintain timeliness of deliveries while prioritizing safety concerns for staff members involved in these situations.
- Managed a team of drivers, providing training and support to ensure high performance standards were met.
- Implemented safety protocols for employees, reducing workplace accidents and promoting a safe working environment.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Driver Manager
Carter Express
2023.10 - 2024.06
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
Document Controller
Carter Express
2014.02 - 2022.09
- Utilized advanced software tools to improve overall document control processes, leading to increased productivity levels within the team.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Supported quality assurance efforts by conducting thorough audits of existing documentation and making necessary revisions as needed.
Education
GED -
Anderson High School
Anderson, INSkills
- Schedule Management
- Retail management experience
- Retail Staff Management
- Retail Store Operations
- Retail Store Layouts
Accomplishments
- Supervised team of 48 drivers.
- Nominee for Employee of the Year
Reading & working out
Final details about me:
Strong work ethic
Prioritizing
Problem solving
Empathy
Good communication skills
Timeline
Driver Manager
Carter Express
2023.10 - 2024.06
Route Manager
Carter Express
2022.09 - 2024.10
Document Controller
Carter Express
2014.02 - 2022.09
GED -
Anderson High School
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