Carol Thompson
Albion ,IN
Summary
Skilled in food safety and team leadership, I significantly reduced waste at Chartwells Compass Group by optimizing meal planning and inventory management. My proactive approach enhanced customer satisfaction and operational efficiency, showcasing my ability to foster positive work environments and master both hard and soft skills.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
3
3
years of professional experience
Work History
Lunch Cook
Chartwells Compass Group
08.2024 - Current
- Collaborated with other chefs on meal planning and presentation, ensuring cohesion between various courses served during lunchtime.
- Reduced food waste significantly through proper portion control and careful inventory management.
- Worked closely with kitchen management to optimize workflow processes, resulting in a smoother lunch service experience for customers.
- Increased kitchen efficiency by effectively managing food preparation tasks and maintaining a clean workspace.
Assistant Manger
Family Dollar/ Dollar Tree
06.2023 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Prepared Foods Team Leader
Papa's Place
07.2021 - 06.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Mentored team members, fostering professional growth and improved performance.
- Assisted in menu planning, incorporating seasonal ingredients and catering to diverse customer preferences.
- Monitored food quality standards, conducting regular taste tests and adjusting recipes as needed for optimal results.
- Collaborated with store management to achieve overall store goals and objectives.
- Ensured compliance with food safety regulations, maintaining a clean and sanitary work environment.
Education
Associate of Science - General Studies
Colorado Technical University
Colorado Springs, CO07-2010
Skills
- Food safety
- Knife skills
- Meal preparation
- Sanitation practices
- Portion control
- Food storage management
- Cleaning and organization
- Time management
- Attention to detail
- Surface cleaning
- Food handling
- Positive and professional
Accomplishments
- Achieved a positive result by completing an overall recovery with problem solving with accuracy and efficiency.
Timeline
Lunch Cook
Chartwells Compass Group
08.2024 - Current
Assistant Manger
Family Dollar/ Dollar Tree
06.2023 - 10.2024
Prepared Foods Team Leader
Papa's Place
07.2021 - 06.2023
Associate of Science - General Studies
Colorado Technical University
Similar Profiles
Crystal ToblerCrystal Tobler
Customer Service Cashier at Chartwells Compass GroupCustomer Service Cashier at Chartwells Compass Group
Freddie ReimonenqFreddie Reimonenq
Cook at Chartwells Compass Group/University of HoustonCook at Chartwells Compass Group/University of Houston
Debbie ChristianDebbie Christian
Training & Development Coordinator/Campus HR Manager at Chartwells Compass GroupTraining & Development Coordinator/Campus HR Manager at Chartwells Compass Group