Carol Tran
Harvey,LA
Summary
Expert in academic advising and career counseling, demonstrating adaptability and a keen eye for detail. Achieved significant improvements in student retention and enrollment rates through innovative strategies and technology proficiency.
Overview
16
16
years of professional experience
Work History
Student Success Coordinator
JCFA
05.2021 - Current
- Organized campus events promoting academic success, fostering positive relationships among students, faculty, and staff.
- Provided one-on-one coaching sessions focused on goal-setting, time management, study skills, and stress management techniques.
- Enhanced student retention by implementing personalized success plans and progress monitoring.
- Managed caseloads of diverse student populations, providing tailored guidance on achieving personal and academic goals.
- Implemented confidential record-keeping systems designed to protect student privacy while still allowing for effective communication among support teams.
Assistant Director of Admissions
University of Holy Cross
02.2019 - 10.2020
- Reduced application processing times by identifying areas of inefficiency and implementing procedural improvements within the office workflow.
- Analyzed applicant data to identify trends in demographics, enabling more targeted outreach efforts to underrepresented populations.
- Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
- Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
- Explained admissions processes, educational programs, financial assistance, and student services to prospective students.
- Developed comprehensive training programs for admissions counselors, enhancing their ability to effectively guide applicants through the admissions process.
- Coordinated and participated in campus recruitment events, orientation programs and open houses.
- Built relationships with key stakeholders such as alumni, faculty, and community leaders to strengthen support for university admissions efforts.
Freshman Admissions Counselor
University of Holy Cross
10.2016 - 02.2019
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
- Collaborated with faculty and staff to develop targeted recruitment strategies for prospective students.
- Conducted thorough evaluations of applicant transcripts, test scores, essays, and letters of recommendation to determine eligibility for admission.
- Collaborated with academic departments to streamline admission requirements, improving clarity for applicants.
Executive Assistant
Reyna Realty Group
12.2008 - 10.2014
- Drafted professional emails by summarizing key information and action items.
- Compiled reports to provide comprehensive insights on various initiatives.
- Coordinated schedules by managing calendars for multiple executives.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Education
Master of Arts - Clinical Mental Health
University of Holy Cross
New Orleans, LA06-2020
Bachelor of Arts - Psychology
University of Holy Cross
New Orleans, LA05-2016
Skills
- Student engagement
- Technology proficiency
- Academic advising
- Career counseling
- Adaptability and flexibility
- Planning and coordination
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Student Success Coordinator
JCFA
05.2021 - Current
Assistant Director of Admissions
University of Holy Cross
02.2019 - 10.2020
Freshman Admissions Counselor
University of Holy Cross
10.2016 - 02.2019
Executive Assistant
Reyna Realty Group
12.2008 - 10.2014
Master of Arts - Clinical Mental Health
University of Holy Cross
Bachelor of Arts - Psychology
University of Holy Cross
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