Summary
Overview
Work History
Education
Skills
Caring
Timeline
Generic

CAROL TURNER

SN BERNRDNO,CA

Summary

SEEKING A POSITION IN AREAS SUCH AS DIRECT SUPPORT PROFESSIONAL PROFESSIONAL 1,2 .HOSPICE AND HOME HEALTH CARE AID, MENTAL HEALTH. Ability Summary My duties were bending and doing audits... items shopping for customers, online orders curbside service pick up service, taken care of situations pertaining to customer service, calling them to achieve a resolution training new people as well. Doing layaway. Working on TC devices. Working on register cashiering when the store has call offs and zoning. Doing inventory. Occupational Licenses, Certificates and Training Honors & Activities Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience

Work History

CDS

Costco demo server
Moreno Valley, CA
10.2023 - Current
  • Assisted in the preparation of food items according to recipes and instructions.
  • Replenished condiments at customer tables as needed.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Prepared beverages such as coffee, tea, soda.
  • Properly stored all leftover food items after each shift.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Maintained accurate records of sales transactions for end-of-day reports.
  • Operated dishwashing machines safely and efficiently.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Followed established cash handling procedures when collecting payment from customers.
  • Ensured that all foods were prepared according to health department regulations.
  • Monitored inventory levels of food items used during meal services.
  • Delivered food orders promptly and accurately to guests tables.
  • Organized take-out orders for customers who requested them.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Utilized point-of-sale systems for taking orders from customers.
  • Served meals to customers in a friendly and courteous manner.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Greeted customers upon arrival in the dining area.
  • Received food orders from individuals and explained offerings.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Set up, restocked and cleaned dining areas.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Followed recipes and customer requests to prepare meals.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Operated cash register to process cash, check, and credit card transactions.
  • Refilled condiments, napkins and server workstations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Rotated inventory to reduce waste and optimize freshness.
  • Collaborated with team to deliver timely service of items.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Filled and served various beverages for customers.
  • Packaged and bagged cooked food and prepared items.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Assembled and served meals according to specific guest requirements.
  • Made meals in accordance with company standards and requirements.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Directed patrons to restrooms and other amenities within facility.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

CARE GIVER COMPASSION

CARE GIVER COMPASSION
RIVERSIDE, CA
  • Company Overview: CAROLYN PATTERSONS, RIVERSIDE, CA
  • CAROLYN PATTERSONS, RIVERSIDE, CA
  • Ensured that all equipment used during visits was properly sanitized before use on another patient.
  • Maintained client records and updated health information as required.
  • Prepared nutritious meals for clients based on dietary needs and restrictions.
  • Provided transportation services for clients when necessary, including wheelchair transfers if applicable.
  • Accompanied clients on errands and medical appointments.
  • Conducted regular assessments of the client's condition to identify any changes or decline in health status.
  • Organized fun activities that promoted physical fitness and mental stimulation appropriate for each individual client's needs.
  • Researched available resources within the community that could benefit the patient's overall wellbeing.
  • Performed range-of-motion exercises with patients as directed by healthcare professionals.
  • Managed medication reminders for clients according to prescribed schedules.
  • Educated families about proper care techniques for their loved ones in need of assistance.
  • Monitored vital signs of clients during visits and reported changes or concerns to nursing staff immediately.
  • Encouraged positive social interaction among patients while providing emotional support when needed.
  • Assisted clients with daily living activities, such as dressing, bathing, grooming, and toileting.
  • Participated in team meetings to discuss patient progress and plan treatment strategies.
  • Collaborated with other care staff members to ensure quality of care was provided at all times.
  • Responded quickly and appropriately to emergency situations involving the safety of the client or others.
  • Facilitated communication between caregivers, family members, healthcare providers, and other involved parties.
  • Assisted with light housekeeping tasks in order to maintain a safe environment for the client.
  • Administered bedside personal care services such as feeding, changing linens, assisting with ambulation.
  • Provided companionship to elderly patients by engaging in conversation and recreational activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Improved patient outlook and daily living through compassionate care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Followed safe lifting and transferring techniques to transport residents.
  • Laundered clothing and bedding to prevent infection.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Planned optimal meals based on established nutritional plans.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Documented patient status and reported changes in care needs.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Checked patients' pulse, temperature and respiration.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Transported individuals to medical appointments and assisted with errands.
  • Cared for disabled children or children with sick or disabled parents.
  • Directed patients in prescribed exercises or in use of braces or artificial limbs.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Administered prescribed medications under direction from physician.
  • Provided patients and families with emotional support and instruction.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Assisted clients with proper exercises and rehabilitation.

Personal Shopper

Walmart Distribution Ctr
Fontana, CA
  • Assisted teammates with daily tasks during peak periods.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Updated item descriptions in computer system for accurate tracking of stock levels.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Tracked customer feedback through surveys or other methods in order to improve services offered.
  • Maintained accurate records of all purchases made by customers.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Collaborated with store management team to ensure appropriate inventory levels were maintained.
  • Tracked inventory levels and restocked items as needed.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Scanned items when pulling from shelves to update system stock information.
  • Implemented feedback from clients to continuously improve service and client satisfaction.
  • Provided wardrobe consultation services, including closet organization and styling advice.
  • Negotiated discounts and exclusive offers with retailers and brands for client benefits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Reduced process lags by training employees on best practices and protocols.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.

Cashier

Target
San Bernardino, CA
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Collected payments and provided accurate change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer questions and provided store information.
  • Helped with purchases and signed customers up for rewards program.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Scanned items and checked pricing on cash register for accuracy.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Adhered to social distancing protocols and wore mask or face shield.

Caregiver

Carolyn Patterson
Riverside, CA
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Accompanied clients to social events such as movies or plays.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Provided emotional support to clients during difficult times.
  • Coordinated transportation services for clients when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Educated families about available resources for home health care services in the local community.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Supported bathing, dressing and personal care needs.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Improved patient outlook and daily living through compassionate care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Built strong and trusting rapport with clients and loved ones.
  • Followed safe lifting and transferring techniques to transport residents.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Monitored health and well-being of clients and reported significant health changes.
  • Consulted with client care team to continually update care plans.
  • Helped clients get in and out of beds and wheelchairs.
  • Contributed to case reviews of client status and progress.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Drove clients to doctors' appointments and social outings.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained detailed records of services performed on clients.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Instructed family members on how to provide bedside care.

Medical Billing & Coder/Front Office (Externship)

Priority First Professional Services
San Bernardino, CA
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Entered charge rationale in patient account notes.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Responded to coding questions from callers and other internal departments.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Collaborated with billing team to confirm no additional diagnosis codes available for LCD and NCD coverage.
  • Accurately assigned codes using software and official print copy of code book.
  • Reviewed clinical data from medical records to assign ICD, CPT, and HCPCS codes.
  • Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Maintained high accuracy rate on daily production of completed reviews.
  • Analyzed patient charts and records to extract relevant coding information.
  • Updated coding skills and knowledge through continuous education and training.
  • Utilized coding software and tools efficiently to expedite the coding process.
  • Assisted with the development of coding policies and procedures.
  • Supported external audits by providing coded data and documentation as requested.
  • Participated in coding team meetings to discuss challenges and best practices.
  • Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
  • Resolved coding discrepancies and denials to maximize reimbursement.
  • Kept abreast of updates and changes in coding guidelines and reporting requirements.
  • Reviewed patient records and assigned accurate codes for diagnoses and procedures.
  • Performed quality assurance checks on coded data.
  • Entered coded data into electronic health record (EHR) systems.
  • Educated healthcare staff on coding standards and changes in coding guidelines.
  • Coordinated with billing department to clarify billing issues related to coding.
  • Collaborated with healthcare providers to verify necessary documentation for coding accuracy.
  • Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
  • Monitored and analyzed coding error trends to improve coding accuracy.
  • Managed coding for multiple specialties, ensuring specific codes are accurately applied.
  • Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
  • Conducted audits to ensure compliance with federal and state regulations.
  • Advised on the impact of coding decisions on reimbursement and compliance.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Compiled and coded patient data using standard classification systems.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Assigned patients to diagnosis-related groups using appropriate computer software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Safeguarded medical records to maintain patient confidentiality.
  • Maintained positive working relationship with fellow staff and management.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Mentored junior team members and managed employee relationships.
  • Pulled patient records and transferred information to appropriate parties.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Located and retrieved files, assisting public with general information.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Set up patient charts and documented information in various company software.
  • Ordered and restocked supplies in line with budget limits and office needs.

Student Service Assistant (Federal work-study prog

Four-D College
Victorville, CA
  • Performed clerical duties such as typing letters or memos on behalf of faculty members.
  • Facilitated communication between faculty members and students through email correspondence or telephone calls.
  • Organized files in an efficient manner so that they are easily accessible when needed.
  • Designed promotional materials such as flyers, brochures, banners, and posters for various school programs.
  • Developed and maintained accurate records of student data, including grades and attendance.
  • Provided technical assistance with computer hardware and software problems encountered by staff or students.
  • Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
  • Organized and maintained office files, documents, and records.
  • Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
  • Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
  • Managed office supplies inventory by ordering materials when necessary and tracking usage.
  • Assisted with answering telephone calls, managing databases, and drafting correspondence.
  • Followed school schedules and policies to promote safety and learning.
  • Promoted events and services via information tables and designated campus events.
  • Guided and encouraged students to develop positive attitudes toward learning.
  • Coordinated successful student organization events and activities.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Explained class procedures, lab policies and important dates.

HOME HEATH AID

ELIZABETH HARBARATER
Riverside, CA
  • Company Overview: RIVERSIDE, CA
  • RIVERSIDE, CA
  • Checked expiration dates on food items stored in refrigerators or pantries.
  • Separated whites from colors before washing loads of laundry.
  • Swept outside walkways to ensure safe access to the home.
  • Cleaned bathrooms including toilets, sinks, tubs and showers, mirrors.
  • Emptied wastebaskets throughout the house on a daily basis.
  • Removed cobwebs from walls and ceilings with vacuum cleaner attachments.
  • Washed dishes and ensured kitchen was clean at all times.
  • Sanitized countertops in the kitchen area after meals were prepared or eaten there.
  • Dusted window sills, shelves and baseboards in all rooms.
  • Polished silverware using special cloths designed for this purpose.
  • Maintained supplies of household items such as paper towels, toilet paper, soaps.
  • Cleaned and polished furniture, fixtures, and other surfaces using appropriate cleaning products.
  • Provided general care for pets such as feeding them or taking them outside for walks if needed.
  • Operated washing machines according to instructions provided by manufacturers.
  • Ironed clothing items requested by homeowners or family members.
  • Vacuumed carpets and rugs, swept, mopped, and washed floors.
  • Organized closets by sorting out clothes for donation or disposal.
  • Folded dried laundry neatly into piles that were ready to be put away.
  • Inspected carpets for stains or spots that needed extra attention during vacuuming process.
  • Gathered laundry from each room in the house according to homeowner preferences.
  • Disinfected doorknobs, light switches and other areas that are frequently touched.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Performed various laundry duties, including folding, ironing and pressing.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Accompanied clients to social events such as movies or plays.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Provided emotional support to clients during difficult times.
  • Coordinated transportation services for clients when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Educated families about available resources for home health care services in the local community.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Supported bathing, dressing and personal care needs.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Laundered clothing and bedding to prevent infection.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Consulted with client care team to continually update care plans.
  • Helped clients get in and out of beds and wheelchairs.
  • Contributed to case reviews of client status and progress.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Drove clients to doctors' appointments and social outings.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained detailed records of services performed on clients.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Instructed family members on how to provide bedside care.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.

HOME HEATH AID

ELIZABETH HARBARATER
Riverside, CA
  • Company Overview: RIVERSIDE, CA
  • RIVERSIDE, CA
  • Cleaned equipment used by patients after use according to standard procedures.
  • Responded quickly to emergency situations following established protocols.
  • Educated patients on disease management, nutrition and safety measures.
  • Provided emotional support to family members during difficult times.
  • Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
  • Reported any incidents or accidents that occur while providing care to the appropriate authority immediately.
  • Organized medical supplies in order to ensure they are available when needed.
  • Assisted with personal hygiene needs such as shaving, brushing teeth and hair care.
  • Encouraged independence among clients while helping them maintain their dignity.
  • Kept updated documentation of client progress notes in an organized manner.
  • Provided companionship to elderly and disabled individuals in their home environment.
  • Instructed families on proper care techniques for their loved ones at home.
  • Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure.
  • Helped with physical therapy exercises prescribed by a physician or therapist.
  • Administered medications according to physician instructions and monitored patient response.
  • Maintained accurate records of services rendered to each patient.
  • Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
  • Transported patients to doctor appointments or other destinations when needed.
  • Assisted patients with daily living activities such as bathing, dressing, grooming and toileting.
  • Measured and recorded food and fluid intake and output levels for each patient.
  • Developed positive relationships with clients through active listening skills.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Distributed drinking water and nourishment to residents.
  • Documented activities and recorded information in EMR system.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents in preparing for activities and social programs.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Administered medications and educated patients and families on correct at-home administration.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Collected specimens from patients for laboratory testing purposes.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Provided physical support to assist patients with bathing, dressing and toileting.

Sales person

Nordstrom
monutclair, CA
  • Developed and implemented strategies to meet sales quotas.
  • Generated new business opportunities through cold calling campaigns.
  • Educated customers about products and services offered by the company.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Monitored inventory levels and placed orders as needed.
  • Provided personalized service to build relationships with customers.
  • Resolved customer complaints promptly and efficiently.
  • Collaborated with team members to develop effective sales plans.
  • Maintained accurate records of customer interactions and transactions.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Advised customers on the latest product features and benefits.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Developed key customer relationships to increase sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Prepared and delivered appropriate presentations on products and services.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Negotiated deals and handled complaints or objections.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Recruited, hired and trained new hires to optimize profitability.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Posed as models for advertising, artistic creation and display of goods.
  • Recognized security risks to properly handle situations.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Reduced process lags by training employees on best practices and protocols.
  • Listened to customer needs to identify and recommend best products and services.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Replenished and arranged items to maintain appearance.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Produced sales documents, finalized deals and filed records.

Education

Associate's Degree -

ASSOCIATE -

or Vocational School

Billing -

Bachelor's Degree -

D College

DIRECT SUPPORT PROFESSIONALS 1 Vocational School Certificate -

D College

DIRECT SUPPORT PROFESSIONALS 1 Vocational School Certificate -

RIVERSIDE COUNTY

Vocational School Certificate -

RIVERSIDE COUNTY

Vocational School Certificate - Accounting

D SUCCESS, or Vocational School, a Technical or Vocational School ABC Tech college

Associate Degree -

a Technical or Vocational

Associate Degree -

Riverside Community College

Skills

  • Task Prioritization
  • Planning
  • Organizational Skills
  • Calm Under Pressure
  • Analytical
  • Conflict Resolution
  • Networking
  • Active Listening
  • Friendly, Positive Attitude
  • Problem-Solving
  • Basic Math
  • First Aid/CPR
  • Collaboration

Caring

. my community service is I go out and I feed the homeless close them and help them out of my own pocket out of my own kitchen. If I see someone it is in need I ae

Timeline

CDS

Costco demo server
10.2023 - Current

CARE GIVER COMPASSION

CARE GIVER COMPASSION

Personal Shopper

Walmart Distribution Ctr

Cashier

Target

Caregiver

Carolyn Patterson

Medical Billing & Coder/Front Office (Externship)

Priority First Professional Services

Student Service Assistant (Federal work-study prog

Four-D College

HOME HEATH AID

ELIZABETH HARBARATER

HOME HEATH AID

ELIZABETH HARBARATER

Sales person

Nordstrom

Associate's Degree -

ASSOCIATE -

or Vocational School

Billing -

Bachelor's Degree -

D College

DIRECT SUPPORT PROFESSIONALS 1 Vocational School Certificate -

D College

DIRECT SUPPORT PROFESSIONALS 1 Vocational School Certificate -

RIVERSIDE COUNTY

Vocational School Certificate -

RIVERSIDE COUNTY

Vocational School Certificate - Accounting

D SUCCESS, or Vocational School, a Technical or Vocational School ABC Tech college

Associate Degree -

a Technical or Vocational

Associate Degree -

Riverside Community College

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