Carol Valdez
Santa Fe,NM
Summary
Highly-motivated Human Resource Manager offering over twenty years of experience working in recruitment and retention, compensation analysis, supervision and mentoring, and payroll. Strong work ethic, adaptability, and exceptional interpersonal skills. Develops and implements HR strategies and initiatives aligned with overall business strategy. Promotes communication and coordination among departments.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Childhood Education and Care Department of NM
Santa Fe , NM
02.2023 - Current
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
- Directed HR programs, policies and processes to improve operational efficiency.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Provided HR consultation services to leadership and department heads.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Ensured compliance with federal, state and local employment laws.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Human Resources Specialist
Children, Youth and Families Department of NM
Santa Fe , NM
08.2013 - 02.2023
- Provided essential support to address individual HR needs of employees.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Performed audits of payroll records to ensure accuracy of employee information.
- Established and generated various reports to verify HR compliance.
- Assisted in developing policies and procedures for the Human Resources Department.
- Ensured compliance with all federal and state labor laws regarding wages and hours worked.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Solved complex problems related to payroll processing quickly and efficiently.
- Assisted with auditing processes related to payroll.
Payroll Administrator
Department of Finance and Administration of NM
Santa Fe , NM
08.2012 - 08.2013
- Provided information by answering employee questions about payroll-related matters.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Developed and implemented policies related to payroll processing procedures.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
- Conducted audits to ensure accuracy of payroll data.
Human Resources Specialist
New Mexico Department Of Health
Santa Fe , NM
01.2012 - 08.2012
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided essential support to address individual HR needs of employees.
- Maintained human resources records by processing applications and resumes.
- Assisted in developing policies and procedures for the Human Resources Department.
Education
Some College (No Degree) - Business Administration
University of Phoenix
Tempe, AZSkills
- Recruitment
- Benefits Administration
- Policy Enforcement
- Employee Onboarding
- Organizational Development
- Employee Handbook Development
- Staff Management
- New Employee Orientation
- Payroll Administration
- Job Analysis
- Proficient in Peoplesoft HCM and Microsoft applications
- Training and mentoring
- Microsoft Office proficiency
- Employee support
- Performance Appraisal
- Staff compensation
- Human Resources Operations
Affiliations
- Gardening
- Fishing
- Walking
Timeline
Human Resources Manager
Childhood Education and Care Department of NM
02.2023 - Current
Human Resources Specialist
Children, Youth and Families Department of NM
08.2013 - 02.2023
Payroll Administrator
Department of Finance and Administration of NM
08.2012 - 08.2013
Human Resources Specialist
New Mexico Department Of Health
01.2012 - 08.2012
Some College (No Degree) - Business Administration
University of Phoenix
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