Carol Valenzuela
Victorville,CA
Summary
I do have a résumé to give you
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
99 Cents Store Only
Hesperia
11.2014 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Education
Diploma -
Azusa High School
Azusa, CA07.1986
Skills
- Time Management
- Sales Expertise
- Strategic Planning
- Sales and Marketing
Websites
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Achieved Result by introducing Software for Type tasks.
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Association for Computing Machinery
Certification
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
- Licensed Job Title - Timeframe
- Area of expertise License - Timeframe
Additional Information
Have résumé to give it have an interview don’t understand this part
Languages
English
Professional Working
Timeline
Assistant Store Manager
99 Cents Store Only
11.2014 - Current
Diploma -
Azusa High School