Carol Watson
Sanger,TX
Summary
Seeking an opportunity as which will enable me to utilize my skills and years of experience.
Ethical, reliable, discretion, innovative and determined. Able to work within multiple levels of management. Knowledge documentation and administrative paperwork. Effectively interact with all team members for the purpose of resolving the customer’s needs.
Overview
37
37
years of professional experience
Work History
Assistant Purchasing Mgr.
Jetran International
01.2014
- Maintain and update aircraft files by both Vendor and Tail numbers
- Ensure compliance of FAA rules for document storage
- Assisted buyers in sourcing, cost negotiation and expediting deliveries
- Answered all incoming calls in a professional demeanor, screened and handling all issues that arose.
Customer Service Rep.
Newcorp Work@Home
01.2013
- Professionally handled incoming requests from the customer, ensuring that issues are resolved both promptly and accurately to achieve first contact resolution
- Balancing both the needs of our end customer with the productivity requirements of the Internet Business.
Manager
Security
01.2021 - 01.2024
- Develop and maintain customer relations
- Provide exceptional customer service
- Maintain office cash with accuracy and security
- Achieve account gain through proven loan judgment and effective customer solicitation
- Ensure compliance with state and federal lending regulations and Company policies
- Ensure prompt completion of loan applications
- Minimize delinquent debt through collection activities both by telephone and field work
- Ensure compliance with company record keeping procedures.
Assistant Bookkeeper (as needed)
Behar CPA
01.2014 - 01.2020
- Assisted in bookkeeping, utilizing QuickBooks, Microsoft Word, Excel and Outlook.
Market Deli Lead
Joe V's Smart Shop
01.2017 - 01.2017
- Responsible for overseeing stocking of deli meats, cheeses, and sausages from start up to finish
- Implemented all procedures for quality measures
- Ordering product daily to maintain a fresh well-stocked area
- Helped with wrapping and stocking meat, Reporting production on a regular basis
- Training new employees as needed.
Bakery Department –Night Shift
HEB Grocery
01.2015 - 01.2017
- Responsible for overseeing baking projects from start up to finish
- Implemented all procedures for quality measures
- Reporting production on a regular basis
- Training new employees as needed
- Cashier when needed.
Customer Service Rep
AAA Medical & Oxygen Supply
01.2010 - 01.2013
- Communication with clients and referral sources both verbally and written to ensure all questions and concerns were processed in a timely manner
- Coordinating all client information, processed paperwork and billing
- Verifying insurance coverage with Medicare, Medicaid and Private
- Processing confirm tickets, new patient and assemble charts
- Provided services for all retail and walk in equipment requests.
Administrative Assistant
Spicewood Baptist Church
01.2001 - 01.2010
- Created Sunday bulletins, designed monthly newsletter, brochures and flyers
- Recorded minutes of all committees, keep a comprehensive file of all minutes Maintain, and update the web site, mailing database, membership status
- Ordered supplies as needed and requested by staff
- Greeted everyone who came into the office, assisted or directed them to the proper staff member
- Handled all incoming calls.
Administrative Assistant
Duich Turf Services
01.2006 - 01.2009
- Assisting the owner of a small company with all aspects of the landscaping business
- All office duties including account payables, receivable, collections and payroll
- High level of administrative support by conducting research, preparing statistical reports, preparing correspondences, arranging conference calls, scheduling meetings and receiving visitors.
Assistant County Auditor
Harris County Auditor’s Office
01.1987 - 01.1996
- Receive and coordinate all purchase orders, receiving report and vendor invoices for accounts payables
- Verify and coding to the correct company, fund account and organization for processing
- Input data into the system
- Reviewed system error messages and assisted in making the corrections
- Received and reviewed expense reports for accuracy on inventory, supplies, utilities, freight, credit cards and miscellaneous expenses then forwarded to payable for processing
- Reviewed Grant of Authority for unauthorized purchases then obtained management approvals
- Prepared accruals for closing each month
- Maintained the filing system for accounts payable.
Education
Business Administration
Everest University Online - Tampa
Seffner, FLBusiness Administration
Kaplan University
Doyline, LAGeneral Diploma - General Studies
North Shore High School
Houston, TX05.1986
Skills
- Organization and prioritization
- Verbal and written communication
- Time management
- Sales and Negotiating skills
- Giving and taking orders
- Communicating on technical topics
- Peachtree
- QuickBooks
- Microsoft Office
- Accounting Software
- Mainframe Terminal
- Spreadsheet
- Presentation
- Utility and Desktop software
- 10-key
References
References upon request.
Timeline
Manager
Security
01.2021 - 01.2024
Market Deli Lead
Joe V's Smart Shop
01.2017 - 01.2017
Bakery Department –Night Shift
HEB Grocery
01.2015 - 01.2017
Assistant Purchasing Mgr.
Jetran International
01.2014
Assistant Bookkeeper (as needed)
Behar CPA
01.2014 - 01.2020
Customer Service Rep.
Newcorp Work@Home
01.2013
Customer Service Rep
AAA Medical & Oxygen Supply
01.2010 - 01.2013
Administrative Assistant
Duich Turf Services
01.2006 - 01.2009
Administrative Assistant
Spicewood Baptist Church
01.2001 - 01.2010
Assistant County Auditor
Harris County Auditor’s Office
01.1987 - 01.1996
Business Administration
Everest University Online - Tampa
Business Administration
Kaplan University
General Diploma - General Studies
North Shore High School
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