Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Carol Webb

Carol Webb

Muscatine,IA

Summary

City Administrator with over 25 years of leadership and management experience. Proven success in strategy and culture development, economic and community development, financial management, operational excellence, and delivering results. Significant experience in public policy and implementation of best local government practices. Recognized as a high performing leader that is innovative, systematic and deliberate while fostering a high-performing culture.

Overview

25
25
years of professional experience

Work History

City Administrator

City Of Muscatine
Muscatine, IA
08.2020 - Current
  • Leadership. Provision of leadership, insight, and mentoring to department directors and other city employees to support their success and the success of the city.
  • Management. Management of all city services provided to a population of 24,000 through the city's nine departments, including Police, Fire, EMS, Community Development, Housing Authority, Parks and Recreation, Public Works, Water Reclamation, Finance, Human Resources, and Safety/Risk Management.
  • Budget. Preparation and implementation of the city's $50 million general annual operating budgets and the city's enterprise budgets, capital projects, and special revenue funds, including employee benefits, tax increment funds, local option sales tax, and road use tax funds.
  • Tax Increment Financing and Economic Development. Significant experience with the utilization of tax increment financing to promote development. Revision and update of the city's urban renewal and revitalization plans and land use policies.
  • Strategic Planning. Facilitate and inform development of strategic plans in alignment with the city's comprehensive plan.
  • Grants. Application and award of numerous federal, state, and local grants.
  • Workforce. Oversight of all employee recruitment, retention, professional growth, and performance management activities for the City's 230 full-time equivalent staff.
  • Labor Contracts. Negotiation and implementation of the city's three bargaining unit contracts.
  • Policy Development & Implementation. Performance and oversight of in-depth research for policy development, author detailed agenda item content, and present to City Council and other government authorities. Implementation and evaluation of the City Council's policies and directives.
  • City Clerk. Serving as the City Clerk with oversight of the Deputy City Clerk with responsibilities for compliance with open records law, codifying ordinances, and maintaining the City's legislative history.
  • Performance Measurement. Evaluation and measurement of the City's policies and services and recommendation policy changes to the City Council whenever necessary.
  • Collaboration. Collaboration with other government and non-profit entities including the Utilities Board, the county, the school district, the community foundation, the regional metro planning organization, the State of Iowa, and other regional city governments.
  • Negotiation. Negotiation of various agreements and contracts, including tax increment agreements, development agreements, service contracts, employment agreements, and intergovernmental agreements.
  • Legal Matters: Direct oversight of the City Attorney on a variety of legal matters.

Deputy Utilities Director

City of Fort Collins
Fort Collins, CO
03.2014 - Current
  • Leadership. A key member of Fort Collins Utilities senior leadership team accountable for efficient operation and strategic direction of water, wastewater, stormwater, and light and power services.
  • Strategic Planning. Establish strategic goals for Utilities in alignment with City strategic goals. Substantial involvement in the City of Fort Collins and Fort Collins Utilities Strategic Planning processes, including the development of strategic inputs and strategic objectives.
  • Operational Excellence. A significant contribution to operational excellence in the City of Fort Collins, a Malcolm Baldrige award-winning organization. Continual focus on Plan-Do-Check-Act systems to optimize service unit operations and to ensure expectations are met or exceeded and performance is measured, evaluated, and continually improved to consistently provide outstanding service.
  • Workforce Management/Engagement. Direct activities of the Water Resources and Treatment Operations Service Unit, which includes six operating Divisions with over 100 employees responsible for water resources planning, drinking water treatment, water reclamation, water quality services, and environmental affairs. Responsible for employee performance and talent management following established policies with a strong focus on employee engagement and a positive workplace culture to achieve desired results.
  • Budget Development. Preparation and administration of biennial budgets within the service unit, including operations and maintenance and capital project budgets over $30 million.
  • Policy Development and Implementation. Directly responsible for developing policies for consideration by the City's boards and commissions and City Council, including preparation of agenda materials and presentation of numerous policy proposals at Board and City Council Meetings.
  • Emergency Preparedness and Response. Significant experience in the development of emergency response plans and responding to emergencies including wildfires and floods.
  • Community Development. Directly involved in urban development projects engaged in the City's development review process.
  • Legal Matters. Significant collaboration with the City Attorney's Office on numerous legal issues including legal agreements, changes to the City Code and City policies, and adherence to legal requirements.
  • Asset Management. Responsible for asset planning and management in alignment with asset management principles, including thedevelopment of capital improvement plans, asset risk analysis, and capital project implementation.
  • Conflict Resolution/Negotiation. Engaged in numerous negotiations related to Utilities and specifically water policies and their impacts on key stakeholders and the community.
  • Public Engagement/Outreach. Represented the City to key stakeholders, including media, local businesses, other governmental entities, and the general public. Development of outreach campaigns to involve and inform citizens regarding city programs and policies.
  • Sustainability. Direct management and involvement in numerous sustainability programs and initiatives including the development and implementation of water conservation programs.

Regulatory and Government Affairs Manager

City of Fort Collins
Fort Collins, CO
04.2006 - 03.2024
  • Leadership. Key member of Fort Collins Utilities Water Resources and Treatment Operations Leadership Team, which is accountable for efficient operation and strategic direction of water resources planning, drinking water treatment, water reclamation, and environmental affairs for City of Fort Collins.
  • Workforce Management/Engagement. The leadership of a team of six Environmental Regulatory Specialists to develop and implement environmental programs for the City organization and the community. Responsible for employee performance and talent management in accordance with established policies. Strong focus on employee engagement and a positive workplace culture to achieve desired results.
  • Program Administration. Development and implementation of environmental stewardship and compliance programs that supports all City departments and successfully ensures ongoing compliance with environmental requirements.
  • Conflict Resolution/Negotiations. Negotiation of key environmental permits and other requirements applicable to City operations. Participation in regulatory stakeholder processes, including state and federal rulemaking proceedings.
  • Operational Excellence. Implementation of ISO14001 certified Environmental Management Systems, which focus on continual improvement of environmental performance.
  • Legal Matters. Significant collaboration with the City Attorney's Office on numerous legal issues including changes to City Code and City policies as well as adherence and interpretation of legal requirements.

Education

M.P.A - Public Administration

University of Colorado - Denver
01.2015

Certification - City Clerk

Iowa State University Extension And Outreach
Ames, IA
08-2023

Certified Public Managers Program -

University of Colorado-Denver
01.2011

M.A.S - 1 Year of Study - Environmental Policy Program

University of Denver
01.2007

B.A - Biology, Chemistry

William Penn College
01.1993

Skills

  • Executive Leadership
  • Strategic Planning
  • Asset Management
  • Budget Preparation and Administration
  • Public Policy Development and Implementation
  • Public Presentations
  • Negotiation Experience
  • Leading Change
  • Public Engagement and Outreach
  • Public Utility Management
  • Malcolm Baldrige/Excellence Frameworks
  • Teamwork/Collaborator
  • Emergency Management
  • Infrastructure Management
  • Economic Development
  • Land Use Planning
  • Community Revitalization Plans & Programs
  • Community Engagement
  • Public Housing
  • Human Resources Management
  • Employee and Talent Development
  • Labor Negotiations
  • Community Relations
  • Proposals/Bidding

Affiliations

  • Muscatine Chamber of Commerce Board of Directors member
  • Muscatine Rotary member
  • Muscatine Trinity Hospital Board of Directors Member
  • Muscatine Community School District Accountability Committee member
  • Collaborate Muscatine member - a community coalition group advocating for positive change in the community
  • Member in good standing of the Iowa League of Cities and the International City-County Managers Association
  • Volunteer activities with local food pantries, volunteering at community events, and other activities

Timeline

City Administrator

City Of Muscatine
08.2020 - Current

Deputy Utilities Director

City of Fort Collins
03.2014 - Current

Regulatory and Government Affairs Manager

City of Fort Collins
04.2006 - 03.2024

M.P.A - Public Administration

University of Colorado - Denver

Certification - City Clerk

Iowa State University Extension And Outreach

Certified Public Managers Program -

University of Colorado-Denver

M.A.S - 1 Year of Study - Environmental Policy Program

University of Denver

B.A - Biology, Chemistry

William Penn College

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Carol Webb