Carol Whitley
Somerville,TN
Summary
Dynamic learning and development coordinator with expertise in enhancing employee engagement and compliance training. Proven success in curriculum development and effective communication, resulting in minimized disruptions during training sessions. Skilled in project management and fostering a positive learning culture, driving organizational development and career advancement initiatives.
Overview
33
33
years of professional experience
Work History
LEARNING AND DEVELOPMENT COORDINATOR
Core Civic
Hardeman county
08.2025 - Current
- Physically prepare for new trainees orientation biweekly.
- Preparing file folders for new employees.
- Organizes staff learning and development activities in compliance with applicable policies, procedures, rules, regulations and standards.
- Assist in selecting qualified instructors for designated classes required by trainees.
- Supervise students assigned to learning and development programs to include establishing and maintaining student records.
- Conduct learning and development sessions and establishes a positive learning culture by preserving the quality of the learning and development environment.
- Minimize disruptions and ensures safety of all participants to optimize learning and development.
- Collaborates with employees and supervisors to identify individual formal/informal learning and development opportunities to enhance job performance and career development.
EXECUTIVE ASSISTANT TO VP, DISTRIBUTION & LOGISTICS
Medtronic
Memphis, USA
09.2023 - 03.2024
- Coordinated operational schedules, large-scale event logistics, and global travel for distribution and logistics leadership.
- Managed vendor relationships, processed purchase orders, and ensured adherence to departmental budgets.
- Monitored project timelines, documented action items, and ensured on-time completion of deliverables.
EXECUTIVE ADMINISTRATIVE ASSISTANT TO CMO & CEO
Memphis Health Center
Memphis, USA
10.2022 - 09.2023
- Directed daily operational workflows for two senior executives, including scheduling, staffing, and department communications.
- Managed provider schedules in ADP Workforce Now, improving resource allocation and reducing overtime.
- Planned and executed board meetings, corporate events, and high-profile luncheons, controlling budgets and vendor contracts.
- Compiled and analyzed staffing and performance data to support operational strategy and executive decision-making.
LEGAL ASSISTANT
Butler Snow
Memphis, USA
07.2021 - 06.2022
- Coordinated attorney workloads and case timelines, ensuring accuracy and timely completion of legal filings.
- Implemented digital file management improvements, streamlining access and reducing turnaround times.
PARALEGAL
Medtronic
Memphis, USA
04.2013 - 11.2019
- Oversaw contract workflows, vendor compliance, and regulatory adherence across multiple departments.
- Partnered with compliance teams to develop internal audits and risk management processes.
- Introduced automated contract templates, reducing request backlog by 90%.
- Managed review of marketing and physician presentation materials for HIPAA and copyright compliance.
EXECUTIVE SECRETARY / ADMINISTRATIVE & LEGAL SUPPORT ROLES
Medtronic
Memphis, USA
10.1999 - 04.2013
- Coordinated operational support for legal, finance, and sales teams, including budgeting, reporting, and invoice processing.
- Facilitated recruitment logistics, onboarding, and travel arrangements for staff and candidates.
- Ensured smooth execution of multi-step projects through effective cross-departmental communication.
- Participate in the review of policies, procedures, and lesson plan materials.
ADMINISTRATIVE ASSISTANT
West Tennessee Detention Facility
Mason, USA
10.1992 - 09.1998
- Administrative Assistant to the Warden and Assistant Warden. Responsible for preparing letters and memos for the Warden.
- Preparing his calendar and taking phones calls and directing them appropriately.
- Count Room Clerk- Assisted in daily counts two to three times per day.
- Responsible for arranging the count room board of inmate housing assigned by the Shift Supervisor and/or Chief of Security.
- Assisting in the intake of new inmates.
- Conducted cell searches and shake downs.
Education
Paralegal Certification - Legal Studies
Auburn University
10.2015
Master of Science - Organizational Leadership
Belhaven University
12.2013
Bachelor of Science - Management
Belhaven University
05.2012
Associate of Arts - General St
Belhaven University
05.2004
Skills
- Cross-Functional Communication
- Regulatory Compliance (HIPAA, Copyright, Trademark)
- Microsoft Office Suite
- Learning facilitation
- Training evaluation
- Compliance training
- Event coordination
- Project management
- Curriculum development
- Knowledge management
- Staff collaboration
- Effective communication
- Time management
- Conflict resolution
- Analytical thinking
- Adaptability
- Career development
- Training delivery
- Organizational development
- Learning management systems
- E-learning design
- Talent management
- Workforce planning
- Needs assessment
- Employee engagement
- Onboarding programs
- Soft skills training
- Diversity and inclusion
- Technical training
- Facilitation techniques
- Instructor training
- Improvement recommendations
- Interpersonal skills
- Process evaluations
- Training material development
- Emotional intelligence
- Workload management
- Management staff collaboration
- Analytical skills
- Adaptability and flexibility
- Class evaluation
- Daily schedule creation
- Data entry
- Testing procedures
- Evaluate instructors
- Training facilitation
- Small group instruction
- Team collaboration
- Business administration
- Multitasking
- Training program development
- On-the-job training
- Technology integration
- Needs analysis
- Inventory stocking
- Interpersonal communication
- Orientation sessions
- Negotiation skills
- Task prioritization
- New hire on-boarding
- Multimedia visual aids
- New hire orientation
- Performance metrics
- Leadership development
- Workplace safety training
- Staff development
- Lectures and discussions
- Active listening
- Coaching and mentoring
- Written communication
- Multimedia development
Websites
Technology And Skills
- Microsoft Office Suite
- Adobe
- ADP Workforce Now
- Agile
- Manage
- Contract Management Systems
- Process Improvement
- Vendor Management
- Data Analysis
- Regulatory Compliance
Timeline
LEARNING AND DEVELOPMENT COORDINATOR
Core Civic
08.2025 - Current
EXECUTIVE ASSISTANT TO VP, DISTRIBUTION & LOGISTICS
Medtronic
09.2023 - 03.2024
EXECUTIVE ADMINISTRATIVE ASSISTANT TO CMO & CEO
Memphis Health Center
10.2022 - 09.2023
LEGAL ASSISTANT
Butler Snow
07.2021 - 06.2022
PARALEGAL
Medtronic
04.2013 - 11.2019
EXECUTIVE SECRETARY / ADMINISTRATIVE & LEGAL SUPPORT ROLES
Medtronic
10.1999 - 04.2013
ADMINISTRATIVE ASSISTANT
West Tennessee Detention Facility
10.1992 - 09.1998
Paralegal Certification - Legal Studies
Auburn University
Master of Science - Organizational Leadership
Belhaven University
Bachelor of Science - Management
Belhaven University
Associate of Arts - General St
Belhaven University