CAROL WOODS
Walker,LA
Overview
8
8
years of professional experience
Work History
MILLWORK SALES
Holmes Building Materials
BATON ROUGE, LA
04.2024 - Current
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Demonstrated extensive knowledge of millwork product lines, pricing structure, and other related services.
- Analyzed trends in customer preferences for various millwork products and services.
Assistant Manager
On The Run CONVEINENT STORE
WALKER , LA
11.2016 - 04.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Housekeeping Aide
LADY OF THE LAKE CHILDRENS HOSPITAL
Baton Rouge, LA
03.2020 - 06.2021
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Swept, mopped and vacuumed floors.
- Dusted furniture, fixtures and other surfaces.
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Replenished bathroom amenities such as soap, shampoo and conditioner.
- Removed trash from all guest rooms on a daily basis.
- Transported soiled linens from guest rooms to laundry area for cleaning.
- Inspected all guestrooms for safety hazards or maintenance needs.
- Replenished consumable items such as coffee packets in the lobby area.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Assisted guests with any special requests related to housekeeping services.
- Followed specific cleaning instructions provided by supervisors.
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Ensured that all equipment was in proper working order before use.
- Restocked room amenities when necessary such as tissues, paper cups.
- Kept work areas neat and organized at all times while adhering to safety regulations.
- Complied with safety rules set forth by management during daily operations.
- Monitored common areas for cleanliness and safety.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
Education
High School Diploma -
COLLINSVILLE HIGH SCHOOL
Illinois City, IL06-1993
Skills
- Material sourcing
- Sales strategy development
- Competitor Analysis
- Territory Management
- Project Estimation
- Trade show participation
- Cash Handling
- Retail Merchandising
- Customer Assistance
Timeline
MILLWORK SALES
Holmes Building Materials
04.2024 - Current
Housekeeping Aide
LADY OF THE LAKE CHILDRENS HOSPITAL
03.2020 - 06.2021
Assistant Manager
On The Run CONVEINENT STORE
11.2016 - 04.2022
High School Diploma -
COLLINSVILLE HIGH SCHOOL
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