Hi, I’m
Carola Suarez Bozo
Tampa,FL
Summary
Bachelor's Degree in Business Administration, more than 20 years of experience in Bank in my country Bolivia, in loans, sales, customer service, risks and trading currencies. Demonstrating strong teamwork, problem solving and time management skills. Prepared to begin a new stage in any position and make significant contributions with commitment and drive.
Overview
21
years of professional experience
Work History
Banco Bisa S.A.
Head of Currency Trading and Wire Transfers
10.2019 - 05.2023
Job overview
- Customer service and negotiation, currency trading, wire transfers and other treasury and investment products.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Banco Nacional de Bolivia S.A.
Chief of Institutional Bank
02.2015 - 10.2019
Job overview
- Costumer services to corporate and institutional clientes offering accounts, advice and guidance in the use of technological tools, cash management, payment and others.
Banco Nacional de Bolivia S.A.
Office Manager
03.2008 - 01.2015
Job overview
- Managed a diverse portfolio of loans while consistently adhering to established company guidelines and policies.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Banco Nacional de Bolivia S.A.
Business Agent
06.2006 - 02.2008
Job overview
- Analyzed financial data to identify potential costumers for loans and credit cards.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Banco Santa Cruz S.A.
Business Ejecutive
11.2004 - 05.2006
Job overview
- Analyzed financial data to identify potential costumers for loans and credit cards.
- Implemented customer service best practices to provide superior assistance and guidance to borrowers throughout the loan process.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Banco de Crédito de Bolivia S.A.
Loan Analyst
08.2003 - 01.2004
Job overview
- Analyze customer financial information to approve short and long-term loans and credit cards
- Utilized advanced analytical tools for better understanding of clients'' financial positions, allowing for tailored recommendations based on individual needs.
- Collaborated with loan officers to effectively communicate complex financial concepts to clients.
Banco de Crédito de Bolivia S.A.
Business Ejecutive
07.2002 - 07.2003
Job overview
- Analyzed financial data to identify potential costumers for loans and credit cards.
- Implemented customer service best practices to provide superior assistance and guidance to borrowers throughout the loan process.
- Managed a diverse portfolio of loans.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Education
CognosSanta Cruz, Bolivia
Microsoft Office Excell
11.2017
FINDETO S.A. - Finanzas De Todos La Paz, Bolivia
Diploma in Inclusive Finance
10.2015
Universidad Católica Boliviana La Paz, Bolivia
Bachelor's Degree in Business Administration
06.2005
Centro Boliviano Americano La Paz, Bolivia
Advanced Level English
01.2001
Unidad Educativa Del Ejército La Paz, Bolivia
High School Diploma
12.1997
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking
Excellent Communication
Critical Thinking
Friendly, Positive Attitude
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Head of Currency Trading and Wire Transfers
Banco Bisa S.A.
10.2019 - 05.2023
Chief of Institutional Bank
Banco Nacional de Bolivia S.A.
02.2015 - 10.2019
Office Manager
Banco Nacional de Bolivia S.A.
03.2008 - 01.2015
Business Agent
Banco Nacional de Bolivia S.A.
06.2006 - 02.2008
Business Ejecutive
Banco Santa Cruz S.A.
11.2004 - 05.2006
Loan Analyst
Banco de Crédito de Bolivia S.A.
08.2003 - 01.2004
Business Ejecutive
Banco de Crédito de Bolivia S.A.
07.2002 - 07.2003
Cognos
Microsoft Office Excell
FINDETO S.A. - Finanzas De Todos
Diploma in Inclusive Finance
Universidad Católica Boliviana
Bachelor's Degree in Business Administration
Centro Boliviano Americano
Advanced Level English
Unidad Educativa Del Ejército
High School Diploma
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