Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolan L. Carpio

Johnston,RI

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Supervisor

Santander Bank Us
East Providence, RI
07.2021 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the organization.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Complied with company policies, objectives and communication goals.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Implemented strategies to take advantage of new opportunities.
  • Set specific goals for projects to measure progress and evaluate end results.

Nurse Assistant

Health Care Service Corporation
Providence, RI
11.2018 - 07.2021
  • Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
  • Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
  • Performed vital signs checks such as blood pressure and temperature readings for patients.
  • Answered call lights promptly and responded to requests from patients in a timely manner.
  • Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
  • Assisted with administering medications under the direction of a Registered Nurse.
  • Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
  • Monitored all incoming supplies for expiration dates and restocked shelves when necessary.
  • Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
  • Educated new hires on policies and procedures related to the nursing assistant role within the facility.
  • Reported any changes in patient condition immediately to the RN or physician on duty.
  • Delivered high level of care to every patient.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.

Education

Bachelor of Science - Nursing

Hagerstown Community College
Hagerstown, MD

Skills

  • Staff Management
  • Customer Service Expertise
  • Problem-Solving
  • Organizational Skills
  • Team Development
  • Effective Communication
  • Team Collaboration
  • Relationship Building
  • Excellent Communication
  • Spanish Fluency
  • Teamwork and Collaboration
  • Team development strategies

Languages

Spanish
Native/ Bilingual

Timeline

Supervisor

Santander Bank Us
07.2021 - Current

Nurse Assistant

Health Care Service Corporation
11.2018 - 07.2021

Bachelor of Science - Nursing

Hagerstown Community College

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Carolan L. Carpio