Summary
Overview
Work History
Education
Skills
Interests
Software
Timeline
Intern
Carol Ann Jones

Carol Ann Jones

Event Management, Sales and Catering
El Dorado Hills,CA

Summary

Events, Sales & Catering Management with 15+ years experience creating, developing and producing extraordinary corporate and social events. Exceeded sales goals over 160% in new business by fostering strategic relationships with corporate clients. Key clients: Kaiser, Toll Brothers, Clorox, Hewlett-Packard, Oracle, Intel and Workday. Very driven, creative, individual who is focused on producing complex seamless events. Extensive experience in project coordination, managing a team of event planners, catering staff, sales, contract negotiation, vendor relationships, excellent customer service, and creative event design. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated event professional with history of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Director of Catering and Events

Faz Restaurant & Catering, Pleasanton, CA
Pleasanton, CA
11.2018 - 03.2020
  • Managed event catering team to produce exceptional corporate and social events
  • Exceeded monthly sales goals and generated up to 160% of new business
  • Key clients: Kaiser, Toll Brothers, Clorox, Hewlett-Packard, Intel and Workday
  • Created proposals, contracts, banquet event orders, conducted weekly staff meetings, trained new hires, property tours, menus, and managed detail event budgets for clients
  • Proven success in developing strong customer relationships while ensuring to exceed client's expectations and goals
  • Ability to multi-task and prioritize in fast-paced and dynamic work environment

Catering Sales Manager

Marriott Hotel, Pleasanton, CA
Pleasanton, CA
09.2016 - 09.2017
  • Managed and executed successful events with catering team up to 400 guests
  • Created and designed contracts based on clients budget for their event
  • Serving corporate and social clients with upmost customer service
  • Met monthly quota and produced $1.2M in 2016-2017 year
  • Represented Marriott Hotel at trade shows, community events, and sales blitzes endorsing company services
  • Created Wedding Suite ideas for Brides to use and Bridal dressing rooms that were not built with hotel.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues

Special Events Manager

Events to Impress, Pleasanton, CA
Pleasanton, CA
06.2005 - 06.2016
  • Planned & executed large corporate events, meetings and social events up to 6,000 guests
  • Managed all logistics of events, coordinating presenters, on-site vendors, and timelines
  • Hired, trained, and scheduled event staff
  • Knowledge of handling event issues swiftly and calm
  • Established and maintained excellent relationships with clients
  • Managed administrative logistics of events planning, event booking and event promotions.

Special Events Coordinator

Hope Hospice
Dublin, CA
03.2004 - 06.2005
  • Plan, coordinate and executed annual fundraising events (Gala - Castlewood CC, Golf tournament - Poppy Ridge Golf, Holiday lights, Valley Care Hospital - Pleasanton, Livermore)
  • Managed over 25 event committee volunteers and trained for day of events
  • Completed all post follow up for each event such as acknowledgement letters, final budget review and all details of each event
  • Exceeded goals through effective task prioritization and great work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Education

West Valley College
Saratoga, CA

Special Event Conferences
Las Vegas, NV

Skills

Event Management

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Interests

Enjoy cooking, entertaining, travel, animals

Software

Microsoft Suite, Caterease, CI/TY Marriott

Timeline

Director of Catering and Events

Faz Restaurant & Catering, Pleasanton, CA
11.2018 - 03.2020

Catering Sales Manager

Marriott Hotel, Pleasanton, CA
09.2016 - 09.2017

Special Events Manager

Events to Impress, Pleasanton, CA
06.2005 - 06.2016

Special Events Coordinator

Hope Hospice
03.2004 - 06.2005

West Valley College

Special Event Conferences
Carol Ann JonesEvent Management, Sales and Catering