Carolann Krische
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
15
15
years of professional experience
Work History
Bartender
Lightfoot
06.2010 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
General Manager
Olde Dominion Tavern
01.2025 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Education
Master's Degree in Educational Leadership And Admi
George Mason University
Fairfax, VA01-2014
Master of Science - Masters Degree in Early Childhood Special Ed
George Mason University
Fairfax, VA01-2010
Skills
- Mixology and cocktail crafting
- Strong multitasking and time management
- Customer service
- Highly reliable
- Team collaboration
- Clear and effective communication
- Cash handling and POS system
- Inventory Management
Timeline
General Manager
Olde Dominion Tavern
01.2025 - 03.2025
Bartender
Lightfoot
06.2010 - Current
Master's Degree in Educational Leadership And Admi
George Mason University
Master of Science - Masters Degree in Early Childhood Special Ed
George Mason University
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