CAROL ANNE ONG
Joliet,USA
Summary
Dedicated and adaptable Registered Nurse with over 15 years of experience delivering high-quality patient care across a wide range of settings, including Medical-Surgical, Telemetry, Intermediate Care, Hospice, Dementia Care, Home Health, Long-Term Care, and Rehabilitation Unit. Proven ability to thrive in both traditional hospital environments and virtual care settings, with strong skills in telehealth communication and care coordination. Known for compassionate, patient-centered care, critical thinking, and the ability to remain calm under pressure. Committed to advancing healthcare delivery by integrating clinical expertise with innovative care models to improve patient outcomes and experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE VIRTUAL HEALTH
Advocate Aurora Health Care
Oak Brook Terrace, IL
09.2024 - Current
- Provides remote nursing support through virtual platforms to enhance patient care, safety, and satisfaction. Collaborates with bedside staff and interdisciplinary teams to ensure seamless care coordination across the continuum.
- Assists in the admission and discharge process by reviewing documentation, verifying orders, and supporting bedside staff with workflow efficiency.
- Educates patients and families on diagnoses, medications, discharge instructions, and self-care practices, ensuring understanding, and promoting safe transitions of care.
STAFF REGISTERED NURSE
Jesse Brown VA Medical Center
Chicago, IL
04.2024 - Current
- Active member of the Skin Champion Committee at Jesse Brown VA, auditing charts for patients with low Braden scores to ensure proper pressure injury prevention, educating floor nurses on best practices, and collaborating with wound care specialists to improve patient outcomes
- Expert in continuous telemetry monitoring, interpreting EKG waveforms to detect arrhythmias and cardiac abnormalities, and responding swiftly to emergent cardiac events, including initiating CPR or defibrillation
- Skilled in monitoring and interpreting vital signs, promptly reporting significant changes to the healthcare team
- Proficient in conducting thorough patient assessments to identify complications or changes in condition, ensuring timely and appropriate interventions
- Experienced in administering intravenous and other medications, closely monitoring for therapeutic effects and potential side effects
- Committed to patient and family education, providing clear guidance on cardiac conditions, medication management, and lifestyle modifications
- Strong communicator and collaborator, ensuring seamless coordination with physicians, nurses, and interdisciplinary team members to deliver high-quality, patient-centered care
- Meticulous in documentation, maintaining accurate, detailed records of assessments, interventions, medications, and patient progress.
STAFF REGISTERED NURSE
Rush University Medical Center
Chicago, IL
11.2022 - Current
- Support the next generation of nurses by teaching how to deliver exceptional patient care, give individualized instruction and guidance as identified by management and used evidence-based practices by useful feedback, setting learning objectives, teaching hospital protocols and encouraging critical thinking.
- Attending all meetings conducted by education committee, preparing and submitting materials needed for additional education for the staff and providing advice to the committee as and when required.
- Assisted individuals with disability and/or chronic illness to attain and maintain maximum function.
- Coordinated educational activities and uses appropriate resources to develop and implement an individualized teaching and discharge plan with clients and their families.
- Experienced includes working with patients diagnosed with: spinal cord injury, stroke (CVA), head injury, multiple sclerosis, diabetes, Guillain Barre, Hip replacement, Knee replacement Skills: Provide interventions with: admitting patients to the unit as well as transferring or discharging patients.
- Experienced with G-tube feeding, tracheostomy care and suctioning, Peritoneal dialysis, dressing changes such as wound, PICC lines and chest ports, start an IV line, administer fluids, managing Heparin drip and drawing blood through PICC line, chest port and etc.
LOCAL AGENCY REGISTERED NURSE UNDER PREMIER MEDICAL STAFFING
Advocate Lutheran General Hospital
Park Ridge, IL
09.2022 - 10.2022
- Provided patient care, working in multiple units including telemetry units, ortho units, surgical unit, rehabilitation, medical-surgical-telemetry units and neuro unit.
- Provided nursing care according to hospital protocols and policy on all units.
- Monitored cardiac patients on the telemetry unit.
- Monitor changes in medical conditions, prompt coordination with therapy and ancillary services and ensuring accurate medication administration.
- Provide a thorough assessment of each patient’s condition, review and analyze medical history and lab and report pertinent changes to the physician.
LOCAL AGENCY REGISTERED NURSE UNDER FUSION STAFFING
Rush Copley Medical Center
Aurora, IL
06.2021 - 08.2022
- Primary nursing care for 4-5 Medical Surgical/Telemetry patients.
- Closely monitor acute conditions such as Afib w/RVR, chest pain, sepsis, CHF, Acute Coronary Disease, Altered mental status, COVID, COPD, CVAs, and hypertensive crises.
- Monitor individuals according to protocols for postoperative cardiac patients using cardioversion, cardiac catheterization, EGD, bronchoscopy, amputation and colonoscopy.
- Performed assessments; administered medications, provided intravenous therapy, complex wound care; monitored various drainage device, tracked patient progress, laboratory values and test results. Maintained and troubleshoot peripheral and central line IV catheter.
- Monitored and recognize patient vital signs, symptoms, telemetry readings and EKG for abnormal heart rhythms or changes such as afib, vtach/fib, heart blocks. Notify physician for immediate treatment.
- Manage and monitor Cardizem, Amiodarone and Heparin drip (non-titrating) and calls MD for abnormal results and unstable vital signs.
- Collaborate daily and established trust with surgeons, physician assistants, cardiologist, general medical practitioners, family nurse practitioners, charge nurse, nursing assistants and various health care team members to achieve optimum care.
- Documented all daily patient care activities notes, medication administration through electronic medical records EPIC system.
LOCAL AGENCY REGISTERED NURSE UNDER FUSION STAFFING
Northwestern Memorial Hospital
Chicago, IL
03.2021 - 06.2021
- Observed upwards of 4-6 patients per shift, charted and reported changes in patient’s conditions, such as adverse reactions to medication or treatment.
- Communicated with patient and their family members the plan of care.
- Demonstrate strong teamwork skills through effective communication with all staff members and interdisciplinary team.
- Utilize clinical expertise to administer medications and injections, administer IV therapy, perform venipuncture and wound care.
STAFF REGISTERED NURSE
Ascension Saint Joseph Medical Center
Joliet, IL
11.2018 - 03.2021
- Demonstrate neuro exam and NIH stroke scale assessment.
- Worked primarily with Intermediate Observation patients such as CVA, MI, MS, brain injuries and other neurological disorders.
- Ensured that doctors’ orders were effectively carried out, including testing, medical procedures and consultations.
- Demonstrate neuro exam and NIH stroke scale assessment.
- Acute and chronic patient care in neuro unit, adaptly handling all aspects of treatment from medication to wound care monitoring for 4-5 patients per shift.
- Primary care, assessment and evaluation of stroke patients.
- Developing and maintaining effective working relationships with patients, family member and co-workers.
STAFF REGISTERED NURSE
Northwestern Central Dupage Hospital
Winfield, IL
07.2018 - 11.2018
- Responsible and accountable for providing nursing care for medical, surgical, cardiac, neurological patients requiring an increased level of acute comprehensive care supported by bedside continuous cardiac monitoring, hemodynamic monitoring pulse oximetry, respiratory interventions and pharmacological management utilizing titratable IV drips such as Heparin drips.
STAFF REGISTERED NURSE
Ascension Saint Joseph Medical Center
Joliet, IL
07.2014 - 06.2018
- Frequently given charge duties overseeing 5-6 nurses and 2-3 CNAs in the unit, assigning admissions to scheduled nurses, assisting intravenous insertion, making assignments for the assigned shift and for morning shift, providing support for rapid response team if necessary and etc.
- Performed as preceptor for new staff with responsibility for orientation to preferred routine in the unit.
- Collaborated with team in patient care.
- Performed patient and family education.
- Provided care appropriate to the age and specific needs of the patients.
- Implemented infection control techniques in all patient interactions.
STAFF REGISTERED NURSE
HCR Manor Care Naperville
Naperville, IL
05.2015 - 06.2016
- Managed caseload of 18 patients, providing medications and treatments.
- Coordinated care within multi-disciplinary team.
- Assessed, planned and evaluated patient care needs.
- Advocated for needs of clients and their families.
- Monitored, recorded and communicated patient condition as appropriate utilizing computerized documentation system (Point Click Care).
STAFF REGISTERED NURSE
Ascension Living Villa Franciscan Place
Joliet, IL
05.2013 - 07.2014
- Supported an average caseload of 18-32 patients in the provision of preventative health care within a nursing home environment.
- Effectively team up with a multidisciplinary team (pharmacy, social work, transition, physicians, occupational and physical therapist).
- Ability to delegate care to nursing assistants.
- Administer complex medications and treatments as prescribed by a physician or according to established policies and protocol.
- Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.
- Monitor, record and report symptoms and changes in patients' conditions.
STAFF REGISTERED NURSE
HCR Manor Care Palos West
Palos Heights, Illinois
03.2012 - 06.2014
- Managed caseload of 12-18 patients, providing medications and treatments.
- Coordinated care within multi-disciplinary team.
- Assessed, planned and evaluated patient care needs.
- Advocated for needs of clients and their families.
- Monitored, recorded and communicated patient condition as appropriate utilizing computerized documentation system (Point Click Care).
STAFF REGISTERED NURSE
VCP Home Health Care
08.2011 - 03.2012
- Deliver high-quality, patient-centered nursing care to assigned patients in the home setting, ensuring comfort, safety, and adherence to care plans.
- Administer medications and treatments accurately while assessing vital signs, skin integrity, and overall patient needs.
- Monitor, document, and promptly communicate significant changes in patient condition to the physician, ensuring timely interventions.
- Educate and empower patients and families by preparing them for treatments, procedures, and ongoing care, fostering understanding and promoting optimal health outcomes.
Education
Bachelor of Science - Nursing
Universidad De Santa Isabel
Naga City, Philippines03-2009
Skills
- Telehealth nursing
- Patient education
- Medication administration and side effects monitoring
- Vital signs monitoring
- Electronic charting
- Care coordination
- Telemetry
- Pre- and post-cardiac catheterization monitoring and assessment
- Phlebotomy
- Peritoneal Dialysis
- Cardizem, amiodarone, and nitroglycerin management
Non-titrating drip monitoring
Medication administration and oversight - Heparin and Bumex drips titration and management
- Blood Products Administration
- Peripheral Intravenous insertion and care
- Enteral tube feeding/care
- Colostomy/ileostomy care
- Urinary catheter and Nasogastric tube insertion and care
- Oral and Nasopharyngeal suctioning
- Tracheostomy care
- TPN Administration
- Wound dressing and care
- CIWA and CINA scoring
- Preparing patients for surgery, pre-op checklists, medications, labs and diagnostic tests
- Receiving, monitoring, and assessing new post-operative patients directly from the OR
- Central line and peripherally inserted central catheter (PICC) care, eg dressing changes
- Patient-controlled analgesia (PCA) use and monitoring
- HIPPA compliance
- Infection control
- Proficient in medical apparatus
IV and Kangaroo pump operation
CPM machine expertise
Oxygen therapy equipment
Wound care technology
Compression system management - Geriatric treatment knowledge
- Fall and Pressure Ulcer Prevention Protocol
Certification
· Registered Nurse ISSUED: 09/07/2011 EXP DATE: 05/31/2026
License Number: 041396548
Body: Illinois Department of Financial and Professional Regulation
· Basic Life Support (BLS) ISSUED: 2/21/2024 EXP DATE: 02/2026
Body: American Health Association
· Advanced Cardiovascular Life Support (ACLS) ISSUED 2/21/2024 EXP DATE: 02/2026
Timeline
REGISTERED NURSE VIRTUAL HEALTH
Advocate Aurora Health Care
09.2024 - Current
STAFF REGISTERED NURSE
Jesse Brown VA Medical Center
04.2024 - Current
STAFF REGISTERED NURSE
Rush University Medical Center
11.2022 - Current
LOCAL AGENCY REGISTERED NURSE UNDER PREMIER MEDICAL STAFFING
Advocate Lutheran General Hospital
09.2022 - 10.2022
LOCAL AGENCY REGISTERED NURSE UNDER FUSION STAFFING
Rush Copley Medical Center
06.2021 - 08.2022
LOCAL AGENCY REGISTERED NURSE UNDER FUSION STAFFING
Northwestern Memorial Hospital
03.2021 - 06.2021
STAFF REGISTERED NURSE
Ascension Saint Joseph Medical Center
11.2018 - 03.2021
STAFF REGISTERED NURSE
Northwestern Central Dupage Hospital
07.2018 - 11.2018
STAFF REGISTERED NURSE
HCR Manor Care Naperville
05.2015 - 06.2016
STAFF REGISTERED NURSE
Ascension Saint Joseph Medical Center
07.2014 - 06.2018
STAFF REGISTERED NURSE
Ascension Living Villa Franciscan Place
05.2013 - 07.2014
STAFF REGISTERED NURSE
HCR Manor Care Palos West
03.2012 - 06.2014
STAFF REGISTERED NURSE
VCP Home Health Care
08.2011 - 03.2012
Bachelor of Science - Nursing
Universidad De Santa Isabel
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