Carole Cox-Carroll
Raleigh,USA
Summary
Experienced Talent Acquisition Specialist with over 15 years in public-sector HR, managing full-cycle recruitment and salary administration. Proficient in HRIS tools including SAP-HRIS, NEOGOV, and PeopleAdmin, utilizing data-driven processes to enhance hiring and ensure policy compliance. Renowned for strategic workforce planning and building talent pipelines to align with organizational goals.
Overview
30
30
years of professional experience
Work History
Talent Acquisition Specialist
State of North Carolina
12.2024 - 11.2025
- Improved hiring efficiency by directing recruitment for four major divisions.
- Resolved complex recruitment challenges through collaboration with division directors and managers.
- Ensured accurate HR Action documentation by coordinating with HR staff and analysts.
- Provided expert guidance on recruitment and salary policies for HR leadership.
- Managed recruitment activities using SAP-HRIS, NEOGOV, and PeopleAdmin systems.
- Facilitated NEOGOV training sessions for HR staff and hiring managers.
Talent Acquisition Specialist/Salary Admin.
State of North Carolina
11.2023 - 10.2024
- Optimized recruitment process efficiency by managing full-cycle recruitment and selection tasks.
- Streamlined personnel actions via BEACON/FIORI, enhancing new hire orientation effectiveness.
- Secured HR data confidentiality by maintaining accurate records in databases.
- Resolved employee inquiries using HR policy expertise, improving communication clarity.
- Facilitated recruitment and salary administration as primary contact, ensuring seamless operations.
- Ensured legal compliance with HR laws, leveraging NEOGOV and SAP/BEACON systems.
HR Consultant I
State of North Carolina
09.2022 - 11.2023
- Streamlined daily HR operations by efficiently managing recruitment and onboarding processes.
- Ensured compliance with employment laws through meticulous oversight and updated policy adherence.
- Administered new-hire processing, facilitating smooth transitions for new employees into the organization.
- Maintained personnel files with precision, safeguarding confidentiality of all sensitive HR data.
- Conducted regular audits of HR files to ensure accuracy and compliance with legal standards.
- Collaborated with department managers to identify staffing needs and optimize recruitment strategies.
Salary Administrator
State of North Carolina
09.2022 - 08.2023
- Streamlined recruitment processes, enhancing efficiency in candidate screening and selection.
- Ensured compliance with policies during recruitment and hiring processes.
- Facilitated communication between hiring managers and applicants throughout recruitment.
- Administered employee benefits, orientations, and managed open enrollment effectively.
- Coordinated investigations as liaison for workers’ compensation claims.
- Processed FMLA and disability leave actions in BEACON HR/Payroll system.
HR Generalist
Carolina Heating and Air
10.2021 - 01.2022
- Resolved staffing and timekeeping issues through effective management collaboration.
- Streamlined benefit programs and open enrollment for improved employee engagement.
- Maintained personnel records with 100% accuracy for over 300 employees.
- Facilitated resolution of employee relations issues for senior management support.
- Processed payroll efficiently while ensuring accurate HR and insurance documentation.
Talent Acquisition Coordinator
State of North Carolina
01.2016 - 09.2021
- Resolved timekeeping and staffing issues through management collaboration.
- Oversaw temporary job orders and managed benefit programs, including wellness initiatives.
- Ensured accurate personnel records for over 300 employees were maintained.
- Assisted senior management in addressing employee relations matters effectively.
- Processed payroll and benefits while keeping HR and insurance records accurate.
Benefits Coordinator / Workers’ Compensation Coordinator
State of North Carolina
01.2015 - 01.2016
- Resolved timekeeping and staffing issues through effective management collaboration.
- Oversaw temporary job orders and wellness programs, managing open enrollment initiatives.
- Ensured personnel records accuracy for over 300 employees, maintaining compliance standards.
- Assisted senior management in addressing and resolving employee relations issues.
- Processed payroll and benefits while ensuring accurate HR and insurance documentation.
HR Specialist
State of North Carolina
01.2014 - 01.2015
- Resolved staffing and timekeeping issues through effective collaboration with management.
- Managed job orders and benefits programs, enhancing employee engagement initiatives.
- Maintained precise personnel records for over 300 employees, ensuring compliance and accuracy.
- Supported senior management in addressing employee relations issues and improving morale.
- Processed payroll and benefits while ensuring accuracy in HR and insurance records.
Human Resources Generalist
Daewon America
01.2012 - 01.2013
- Resolved timekeeping and staffing issues through effective collaboration with management.
- Streamlined temporary job orders and benefit programs, enhancing open enrollment processes.
- Ensured accuracy of personnel records for over 300 employees, maintaining compliance.
- Facilitated resolution of employee relations matters, supporting senior management effectively.
- Processed payroll and benefits, maintaining precise HR and insurance documentation.
Education
Associate of Applied Science (AAS) - Paralegal Technology
Coastal Carolina Community College
Jacksonville, NC, USA04.1994
Skills
- Human Resource Management
- Strategic Planning
- Talent Acquisition & Management
- Classification & Compensation
- Benefits & Leave Administration
- HRIS Systems
- Training & Leadership Development
- Candidate Sourcing & Interviewing
- Recruitment Planning & Process Improvement
- Policy Interpretation & Consultation
Links
LinkedIn
Timeline
Talent Acquisition Specialist
State of North Carolina
12.2024 - 11.2025
Talent Acquisition Specialist/Salary Admin.
State of North Carolina
11.2023 - 10.2024
HR Consultant I
State of North Carolina
09.2022 - 11.2023
Salary Administrator
State of North Carolina
09.2022 - 08.2023
HR Generalist
Carolina Heating and Air
10.2021 - 01.2022
Talent Acquisition Coordinator
State of North Carolina
01.2016 - 09.2021
Benefits Coordinator / Workers’ Compensation Coordinator
State of North Carolina
01.2015 - 01.2016
HR Specialist
State of North Carolina
01.2014 - 01.2015
Human Resources Generalist
Daewon America
01.2012 - 01.2013
Associate of Applied Science (AAS) - Paralegal Technology
Coastal Carolina Community College