Carole Fuller
Cullman,AL
Summary
Dynamic Plant Operations Manager with a proven track record at CRDN of Northern Alabama, driving operational excellence through automation and continuous improvement. Expert in production planning and team leadership, achieving significant reductions in downtime and waste. Committed to fostering a culture of safety and collaboration while enhancing productivity and profitability.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Plant Operations Manager
CRDN of Northern Alabama
01.2011 - Current
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Reduced maintenance downtime for critical equipment through proactive planning and predictive maintenance strategies.
- Introduced automation techniques to the production line, improving product consistency while reducing manual labor costs.
- Facilitated process improvement projects leading to enhanced operational efficiencies and increased profitability margins.
- Delivered consistent on-time shipments meeting customer expectations through effective scheduling coordination and resource allocation.
- Established preventive maintenance programs that extended equipment life cycle and minimized unplanned downtime events.
- Streamlined workflows, resulting in increased throughput and reduced waste in the production process.
- Developed high-performance teams by providing training, coaching, and performance feedback to staff members.
- Increased employee retention through effective communication, team building activities, and opportunities for professional growth.
- Spearheaded change management initiatives promoting a culture of adaptability and responsiveness within the organization.
- Collaborated with cross-functional departments to achieve company-wide goals and maintain optimal production levels.
- Enhanced overall productivity with a focus on continuous improvement initiatives and root cause analysis.
- Improved plant efficiency by optimizing production processes and implementing lean manufacturing principles.
- Implemented new technologies that resulted in cost savings, reduced waste materials, and optimized energy consumption.
- Managed vendor relationships to ensure timely delivery of raw materials at competitive prices while maintaining quality standards.
- Implemented safety protocols that significantly reduced workplace accidents and improved safety records.
- Coordinated with regulatory agencies to ensure compliance with relevant codes, regulations, permits, and industry standards for safe operations at all times.
- Established positive relationships with suppliers to obtain timely deliveries of materials and products.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Provided direction and leadership to all levels of employees and managers.
- Maximized plant safety through proactive strategies and well-structured training.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Created plant policies and procedures for safe and productive operations.
- Oversaw daily operations of 10,000 sq. ft. manufacturing plant.
Plant Operations Manager
Newman's Dry Cleaners & Laundry
01.2011 - 12.2024
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Reduced maintenance downtime for critical equipment through proactive planning and predictive maintenance strategies.
- Facilitated process improvement projects leading to enhanced operational efficiencies and increased profitability margins.
- Delivered consistent on-time shipments meeting customer expectations through effective scheduling coordination and resource allocation.
- Collaborated with cross-functional departments to achieve company-wide goals and maintain optimal production levels.
- Provided direction and leadership to all levels of employees and managers.
- Directed employees and related programs to maximize team productivity and facility output.
- Created plant policies and procedures for safe and productive operations.
- Identified and implemented viable strategies for continuous improvement.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
High School Diploma -
West Point
Cullman, AL05-1996
Skills
- Staff training and development
- Operational excellence
- Safety management
- Production planning
- Team building and development
- Plant and warehouse operations
- Operations management
- Scheduling
- Schedule management
- Continuous improvement
- Work delegation
- Facility management
- Performance improvements
- Production scheduling
- Facilities maintenance
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Customer service management
- Effective leader
- Relationship building
- Customer relations
- Customer relationship management
- Conflict resolution
- Recruitment and hiring
- Goal setting
- Staff management
- Business leadership
- Hiring and onboarding
- Inventory management
Accomplishments
- Supervised team of at least 15 staff members.
- Achieved excellent quality through effectively helping with inspection.
Timeline
Plant Operations Manager
CRDN of Northern Alabama
01.2011 - Current
Plant Operations Manager
Newman's Dry Cleaners & Laundry
01.2011 - 12.2024
High School Diploma -
West Point
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