Carole Hall
Derry,PA
Summary
With a proven track record at Passavant Memorial Homes, I excel in fostering team growth and enhancing safety protocols, showcasing my leadership and organizational skills. My expertise spans cooking, customer service, and maintaining high cleanliness standards, significantly contributing to workplace efficiency and client satisfaction.
Overview
2025
2025
years of professional experience
Work History
Cook/housekeeper
Leslie’s Bed & Breakfast
Environmental Services Housekeeper
Latrobe Hospital
08.2019 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Cook/housekeeper
Free Farm
10.2015 - 10.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Grocery shopping for 12 individuals
- Housekeeping/laundry
Supervisor
Lifesteps INC
12.2015 - 01.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Appointment scheduling
- New hire trainings
- Employee scheduling
Supervisor
Passavant Memorial Homes
11.2000 - 12.2015
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Bartender/manager
Derry Legion
10.1996 - 10.2000
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
Education
High School Diploma -
Ligonier Valley
Ligonier, PA06.1987
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
Timeline
Environmental Services Housekeeper
Latrobe Hospital
08.2019 - Current
Supervisor
Lifesteps INC
12.2015 - 01.2019
Cook/housekeeper
Free Farm
10.2015 - 10.2019
Supervisor
Passavant Memorial Homes
11.2000 - 12.2015
Bartender/manager
Derry Legion
10.1996 - 10.2000
Cook/housekeeper
Leslie’s Bed & Breakfast
High School Diploma -
Ligonier Valley
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