CAROLE HOULE

Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.

• Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
• Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
• Educated clients on proper care practices for their gardens to sustain long-term plant health.
• Raised property values for clients by implementing attractive landscaping designs that enhanced curb appeal.
• Responsible for overall quality control and on site management of crews daily
• Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, or targeted herbicide applications as needed.
• Improved plant health and growth with thorough soil preparation, fertilization, and irrigation techniques.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
• Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
• Set up bar for operation, obtained cash bank, and stocked service bar.
• Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.