Summary
Overview
Work History
Education
Skills
Timeline
66
Carole Luke

Carole Luke

Office Management
Bluffton,OH

Summary

Motivated Administrative Assistant with background supporting Executive Directors in fast-paced environments. Experience includes managing high-level administrative tasks, coordinating office operations, and providing comprehensive support to leadership team. Posess strong organizational skills, communication aptitude, and ability to multitask effectively. Previous roles have allowed for impactful contributions through process improvements and efficiency optimizations.

Overview

22
22
years of professional experience

Work History

Administrative Assistant to the Executive Director

Sodexo, Inc.
Findlay
03.2024 - Current
  • Managing the daily flow of the office and maintain efficiency while ensuring HIPAA is followed while providing excellent customer service and support.
  • Facilitate the processes of ordering and supply management
  • Responsible for Accounts Receivable and balancing the funds for the campus locations
  • Served as initial contact for the office and coordinated with other offices to ensure that student needs are met as well as other clients.

Administrative Assistant to the Director

University of Findlay P. A. Program
Findlay
01.2015 - 03.2024
  • Managed scheduling for the Director and coordinated meetings for faculty and staff, facilitated the daily flow of the office with superior service, accuracy, reliability, efficiency and attention to detail
  • Initiated and maintained comprehensive student records and documentation for the program while ensuring HIPAA.
  • Managed the application process and on boarding students
  • Maintained organized filing systems for student records and administrative documents.

Records Manager- Registrar Office

University Of Findlay
Findlay
11.2011 - 01.2015
  • Managed electronic and physical records systems for efficient document and transcript processing in compliance with regulations while ensuring HIPAA laws
  • Provided excellent customer service and support to maintain the daily flow of the office while providing excellent service
  • Collaborated with departments to streamline record-keeping processes and workflows.

Accounts Receivable- Business Office

University Of Findlay
Findlay
03.2008 - 11.2011
  • Responsible for the front desk operation, data entry and financial services for students, and offices on campus
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals while ensuring a positive impact fostering a friendly and positive work environment

Office Manager

Delta Graphics
Tucker
01.2003 - 06.2007
  • Managed daily flow and operation of the office.
  • Processed payments and maintained records in Quick Books Pro
  • Ensured accuracy, attention to detail and efficiency
  • Supervised the work room, production and installation staff

Education

Bachelor of Arts - Communications And Public Relations

University of Rio Grande
Rio Grande, OH
05-1988

Skills

  • Office management
  • Scheduling coordination
  • Accounts receivable
  • Supply management
  • Microsoft Office Suites
  • Ability to operate with diverse people and work with confidence both individually and with a team to provide detail accuracy and excellent customer service

Timeline

Administrative Assistant to the Executive Director

Sodexo, Inc.
03.2024 - Current

Administrative Assistant to the Director

University of Findlay P. A. Program
01.2015 - 03.2024

Records Manager- Registrar Office

University Of Findlay
11.2011 - 01.2015

Accounts Receivable- Business Office

University Of Findlay
03.2008 - 11.2011

Office Manager

Delta Graphics
01.2003 - 06.2007

Bachelor of Arts - Communications And Public Relations

University of Rio Grande
Carole LukeOffice Management