Summary
Overview
Work History
Education
Skills
Languages
Timeline

carole marshall

Hertford,NC

Summary

Dynamic culinary professional with proven leadership at Speedway Diner, excelling in quality control and kitchen organization. Recognized for enhancing customer satisfaction through exceptional meal preparation and multitasking. Skilled in training staff and managing inventory, ensuring a productive and safe environment while maintaining high food standards.

Overview

35
35
years of professional experience

Work History

Cook Shift Leader

Speedway Diner
03.2022 - 12.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Line Cook

Perkins Family Restaurant & Bakery
01.2020 - 02.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Manger

Mcdonalds, PDI FOODS
06.1990 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

GED -

Harry S Truman, Levittown, PA

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Kitchen organization
  • Food storage
  • Food preparation
  • Quality control
  • Multitasking and organization
  • Meal preparation

Languages

Spanish
Professional Working

Timeline

Cook Shift Leader - Speedway Diner
03.2022 - 12.2024
Line Cook - Perkins Family Restaurant & Bakery
01.2020 - 02.2022
Manger - Mcdonalds, PDI FOODS
06.1990 - 01.2018
Harry S Truman - GED,
carole marshall