Carole Miller

Part of a two-person team overseeing a management company set up to handle all aspects of operations for an 850,000 SF building, 100% to The General Services Administration (GSA) on behalf of the tenant, The Social Security Administration (SSA). Responsibilities include lease execution, facilities maintenance, tenant interaction, project management, accounting/finance, payroll/HR, background verifications and record keeping.

Coordinated and provided executive administrative support for small international credit and finance association. This position includes providing first response to members and customer inquiries; membership database administration; event planning of webinars, live events, and teleconferences; promoting, tracking, and prospecting associations marketing plan; exhibit and sponsorship sales; board meeting preparation and other administrative duties as needed. In addition, recently added skills include online courses with the Cengage and Moodle platforms.

Coordinated and organized state, regional, and national meetings for a 2000+member organization of medical professionals. Organized events for 14 separate state boards of directors and coordinated two all-inclusive national conventions per year. Duties included exhibit sales, site selection, hotel contracts, marketing, CME applications, speaker recruitment, budget management and committee coordination.

Steadily advanced from Membership Manager to Business and Professional Development Manager in a fastgrowing non-profit agency. Significantly expanded scope and responsibilities of both positions and increased the visibility of the organization.