Carole Ney

• Support direct reports enabling them to grow in their current position and beyond.
• Evaluate requests for non-standard pricing in the Global Enterprise space (including VPP and M2M) ensuring profitability while meeting customer's needs.
• Partner with Offer Development to create financially sound pricing that grows revenue by maintaining and acquiring customers.
• Lead deal review calls with extended team offering guidance and decisions on aggressive or low margin requests below their delegation of authority.
• Analyze RFPs under short deadlines and high pressure.
• Interact with all levels of management on escalations.
• Assist Leadership with special projects.

• Evaluate requests for non-standard pricing in the Global Enterprise space (including VPP and M2M) ensuring profitability while meeting customer's needs.
• Partner with Offer Development to create financially sound pricing that grows revenue by maintaining and acquiring customers.
• Analyze RFPs under short deadlines and high pressure.
• Research customer history to determine patterns and trends in order to make accurate model assumptions and decisions.

Consultant – Regional Business Support
2012 - 2016 Healthcare Vertical - VES
• Responsible for supporting $315M revenue sales region
• Provided financial data to support Director in monthly Operations Review on Commitment View, Best View, metrics, drivers and strategy
• Developed sales quotas by sales team and customers
• Improved revenue forecasting process using Anaplan and Revenue Management Tool and incorporated into ongoing communication with sales executives
• Managed process for tracking wins and opportunities for executive reporting
• Analyzed Salesforce.com to pinpoint areas of growth opportunity
• Provided decision support to VP and Sales executives toward achieving Sales, Revenue and Profitability targets
• Analyzed financial trends by product and branch to clearly articulate business risks and opportunities
• Revenue forecasting accuracy within 1% to actuals
• Partnered with Sales Operations to ensure accurate sales reporting for the region
• Participated in audit of compensation issues
• Provide Salesforce.com guidance based on HERO training

Specialist – Regional Business Support

2008 - 2011
US B-End – Global Accounts
- Managed SGA and Cost budget-Achieved YoY revenue growth through collaboration with Sales Managers and Sales Reps to ensure all revenue is captured and forecasted accurately
- Achieved YoY Sales growth through accurate sales reporting including funnel and forecasting
- Researched missing sales orders and accounts to ensure inclusion in results
- Assisted Director in managing the business through use of sales tools such as OneView and SPA
- Provided sales and product penetration reports to executives to manage performance and determine where to drive sales
- Implemented cross training program to better leverage Finance knowledge across combined team
- Attained Salesforce.com Hero status through extensive training
- Trained sales teams through Salesforce.com integration

Specialist – Regional Business Support 2004 - 2007
Global Accounts
- Developed MRV, NRV and Revenue plans for each account and Sales team based on regional targets
- Provided metric reporting for the branch on Sales results, productivity by team, Sales funnel and Sales forecast
- Ensured proper procedures followed in completing personnel forms related to salary and commission using Peoplesoft, STM and One World
- Resolved commission issues in a timely manner with no required retro adjustments
- Performed variance analysis for all sales and revenue results
- Audited and managed director expense budgets in Essbase

Specialist – Regional Business Support

2004 - 2007
Global Accounts
- Developed MRV, NRV and Revenue plans for each account and Sales team based on regional targets
- Provided metric reporting for the branch on Sales results, productivity by team, Sales funnel and Sales forecast
- Ensured proper procedures followed in completing personnel forms related to salary and commission using Peoplesoft, STM and One World
- Resolved commission issues in a timely manner with no required retro adjustments
- Performed variance analysis for all sales and revenue results
- Audited and managed director expense budgets in Essbase