Carole Sage
Holly,MI
Summary
Meticulous focus on quality outcomes to optimize business operations and uphold exceptional customer relations, demonstrating consistency and adaptability through ambition and determination.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Kitchen Operations Assistant
White Lake Inn
White Lake, Michigan
05.2023 - Current
- Execute sanitation and hygiene management protocols to ensure safe food environments.
- Oversee environmental maintenance tasks, enhancing facility cleanliness and safety.
- Manage inventory effectively and consistently, maintaining optimal stock levels for operations.
- Delegate tasks efficiently among team members to maximize productivity.
- Prepare food according to strict safety standards and quality guidelines.
Professional/Residential House Cleaner
Sparkle Maids LLC.
Highland, MI
02.2023 - 04.2023
- Ensured thorough cleaning in high-need areas through strong attention to detail.
- Engaged professionally with clients while performing daily responsibilities.
- Adhered to detailed cleaning schedules to maintain efficiency and timely service for all clients.
Store Supervisor
Lefty's Cheesesteak and Hoagies
Brighton, Michigan
02.2020 - 08.2022
- Provided excellent customer service while also resolving customer concerns to meet satisfaction and maintain loyalty.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- Managed cash and credit transactions to balance daily accounts for the business.
- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
Crew Member
Fenton Deli
Fenton, Michigan
08.2019 - 02.2020
- Delivered food promptly to enhance guest experiences.
- Entered orders into software system, ensuring accurate communication of modifications and allergens.
- Processed cash and card payments, returning receipts and change swiftly to customers.
- Engaged with customers to foster satisfaction and encourage positive reviews for the business.
Fresh Produce Associate
Colasanti's Market
Highland, MI
05.2016 - 07.2019
- Ensured quality food production while adhering to strict food safety protocols.
- Organized fresh produce displays for maximum visibility and accessibility in an efficient timely manner.
- Maintained quality control procedures to enhance customer satisfaction.
- Adapted to consumer needs and market trends to optimize company costs.
Bank Teller
Comerica Bank
Southfield, Michigan
02.2002 - 06.2002
- Cashed customer checks and verified identification while checking amount balances per bank policy.
- Assisted customers with account inquiries and updates to ensure accurate information.
- Adapted to bank software system for efficient transaction entry and management.
- Adhered to strict guidelines for financial and customer data protection to prevent breaches.
- Promoted bank services to drive customer engagement and satisfaction.
Education
Some College (No Degree) - Liberal Arts And Sciences
Schoolcraft College
Livonia, MISkills
- Inventory Management
- Quality Control with Attention to Detail
- Task Delegation
- Customer Service and Relations
- Ambitious and Results-Driven
- Eager to Learn and Adaptable
Certification
Certificate of Achievement for Satisfactorily Completing a Business School Training Program
References
References available upon request.
Timeline
Kitchen Operations Assistant
White Lake Inn
05.2023 - Current
Professional/Residential House Cleaner
Sparkle Maids LLC.
02.2023 - 04.2023
Store Supervisor
Lefty's Cheesesteak and Hoagies
02.2020 - 08.2022
Crew Member
Fenton Deli
08.2019 - 02.2020
Fresh Produce Associate
Colasanti's Market
05.2016 - 07.2019
Bank Teller
Comerica Bank
02.2002 - 06.2002
Some College (No Degree) - Liberal Arts And Sciences
Schoolcraft College